Chase Bank

Oct 28th, 2020

Today I was at Chase Bank in Saddle Brook NJ to fix a possible case of identity theft, I was lucky and pleased to be taken care of by Nancy Scorso, I hope I wrote her name correctly. The whole process took more than two hours and Nancy had the patience and professionalism to guide me step by step and even make calls that I should have made. I could write a whole page to express the good attention received, but it is enough to say that a few minutes before I had been in another Chase office in Garfield NJ with the same situation and the attention was so bad that I thought about changing banks immediately, but Nancy's amaizing job made me change my mind. It's good that there are still nice people in the world of banks, I wish some Chase manager could read my review and appreciate the great employee that Nancy is if they don't know it yet.
Jul 9th, 2019

Jun 20th, 2019

Went from bad to worse. Now no tellers....although based on their service that could be a good thing. One of the previous tellers now stands next to what is called an EATM, which is an ATM that they threw an E in front of and he tries to convince you its the same thing as dealing with a human.
May 19th, 2019

Second day coming here to deposit my money and the ATM still out of order (cash deposits). How can this happen being the only branch in Saddle Brook.
Dec 28th, 2018