Extended Stay America - Meadowlands - Rutherford

( 81 Reviews )

750 Edwin L. Ward Sr. Memorial Hwy
Rutherford, NJ 07070

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Chamber Rating

3.3 - (81 reviews)

Read Our 81 Reviews

Chamber Rating

3.3 - (81 reviews)

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Gabrielle Mincy
Quiet, convenient, and Precyous at the front desk is always available and attentive. All the staff from housekeeping to GM have a great attitude.
Apr 10th, 2024
Lark Lark
Bed bugs
Apr 4th, 2024
Ali Jones
Preycious, Jeff, and Jackie have continuously been so helpful and supportive during my stay at this Extended Stay location. I just want to thank them again for the consistent hospitality and support offered, it definitely doesnt go unnoticed!
Mar 25th, 2024
Jazmarie Berry
The only reason they got 2 stars and not 1 is bc is minutes away from the mall. The customer service is horrible. It smells like cigarette smoke throughout the whole hotel. The elevator was broken upon arrival, they told us it would be working in the next 2 hours. We left for dinner and when we got back more the 2 hours later they still did not work. We stayed on the 3rd floor so this was a huge inconvenience. We tried to watch tv before bed, it was broken. We called the front desk, an hour later they sent a groundsman to fix the tv. That was unsuccessful. He told us we would be compensated for our inconvenience. When checking out we told the lady at the front desk and she had to send the actual maintenance person up there to verify that the TV was broken before a discount could be added. Conveniently enough he was able to fix the tv. He was very rude, laughing in our face. The front desk then told us they could do nothing for us. Very unprofessional!!!! We could not use this tv at all our entire stay nor could we the elevator. They did nothing for us. Never staying here again. Nearby activities: Very close to American dream mall.
Apr 7th, 2024
Onita Kessebah
HORRIBLE PLACE. I'm here for a traveling job, and the works here have been harassing and making me feel uncomfortabl on what I do for a living. Every week I get no hot water to take a shower. I've no hot water for 3 days one week. I PAY EVERY WEEK just to feel uncomfortable. The floor I'm at REALLY SMELLS BAD. I clean my room myself, i dont wait a week for them to come clean it. Their cleaning lady gave me a nasty attitude when she came to clean the room, I only told her to just clean the bathroom, as if I left the bathroom extremely dirty. She sucked her teeth, roll her eyes, huffed and puffed her old lungs at me. They all have a nasty attitude here EXCEPT for Ivan, the maintenance guy. Ivan is such a great help and friendly. His always happy to help/do his job. Seems like manager don't care Rooms: Hallway smells and it perfume into my room Noteworthy details: No hot water every week
Apr 1st, 2024

Read Our 81 Reviews

About
^{Extended Stay America - Meadowlands - Rutherford}

Extended Stay America - Meadowlands - Rutherford is located at 750 Edwin L. Ward Sr. Memorial Hwy in Rutherford, New Jersey 07070. Extended Stay America - Meadowlands - Rutherford can be contacted via phone at for pricing, hours and directions.

Contact Info

Questions & Answers

Q Where is Extended Stay America - Meadowlands - Rutherford located?

A Extended Stay America - Meadowlands - Rutherford is located at 750 Edwin L. Ward Sr. Memorial Hwy, Rutherford, NJ 07070

Q What is the internet address for Extended Stay America - Meadowlands - Rutherford?

A The website (URL) for Extended Stay America - Meadowlands - Rutherford is: https://www.extendedstayamerica.com/hotels/nj/meadowlands/rutherford?channel=gmb-listing&utm_source=google&utm_medium=organic&utm_campaign=gmb_listing

Q How is Extended Stay America - Meadowlands - Rutherford rated?

A Extended Stay America - Meadowlands - Rutherford has a 3.3 Star Rating from 81 reviewers.

Ratings and Reviews
^{Extended Stay America - Meadowlands - Rutherford}

Overall Rating

( 81 Reviews )

Write a Review

Gabrielle Mincy _{on Google}

Apr 10th, 2024

Quiet, convenient, and Precyous at the front desk is always available and attentive. All the staff from housekeeping to GM have a great attitude.

Lark Lark _{on Google}

Apr 4th, 2024

Bed bugs

Business Response_{on Google} ^{Apr 6th, 2024}

Dear Lark Lark, Thank you for taking the time to write a review. We take guest feedback seriously, as it allows us to continue to improve our guest experience. We appreciate your review and will be taking the necessary steps to ensure the issues you described do not occur in the future.Sincerely,Hotel Management

Ali Jones _{on Google}

Mar 25th, 2024

Preycious, Jeff, and Jackie have continuously been so helpful and supportive during my stay at this Extended Stay location. I just want to thank them again for the consistent hospitality and support offered, it definitely doesnt go unnoticed!

Business Response_{on Google} ^{Mar 25th, 2024}

Dear Ali, We are thrilled to hear that Precious, Jeff, and Jackie provided you with exceptional service during your stay at Extended Stay America. Your recognition of their efforts means a lot to us, and we will be sure to pass along your appreciation to them. Thank you for choosing us, and we look forward to welcoming you back soon!Sincerely,hotel Management

Jazmarie Berry _{on Google}

Apr 7th, 2024

The only reason they got 2 stars and not 1 is bc is minutes away from the mall. The customer service is horrible. It smells like cigarette smoke throughout the whole hotel. The elevator was broken upon arrival, they told us it would be working in the next 2 hours. We left for dinner and when we got back more the 2 hours later they still did not work. We stayed on the 3rd floor so this was a huge inconvenience. We tried to watch tv before bed, it was broken. We called the front desk, an hour later they sent a groundsman to fix the tv. That was unsuccessful. He told us we would be compensated for our inconvenience. When checking out we told the lady at the front desk and she had to send the actual maintenance person up there to verify that the TV was broken before a discount could be added. Conveniently enough he was able to fix the tv. He was very rude, laughing in our face. The front desk then told us they could do nothing for us. Very unprofessional!!!! We could not use this tv at all our entire stay nor could we the elevator. They did nothing for us. Never staying here again.
Nearby activities: Very close to American dream mall.

Business Response_{on Google} ^{Apr 7th, 2024}

Dear Jazmarie, Thank you for choosing us for your recent visit. We sincerely apologize for the odor, multiple amenities not functioning correctly, and any service lapses from our team. We understand the inconvenience caused and regret any discomfort. Your feedback is invaluable, and we're committed to addressing these concerns to prevent similar occurrences. We appreciate your understanding and patience. Should you reconsider, we'd love the opportunity to provide you with a more enjoyable experience on your next visit. Thank you for bringing these matters to our attention.Sincerely,Hotel Management

Onita Kessebah _{on Google}

Apr 1st, 2024

HORRIBLE PLACE. I'm here for a traveling job, and the works here have been harassing and making me feel uncomfortabl on what I do for a living. Every week I get no hot water to take a shower. I've no hot water for 3 days one week. I PAY EVERY WEEK just to feel uncomfortable. The floor I'm at REALLY SMELLS BAD. I clean my room myself, i dont wait a week for them to come clean it. Their cleaning lady gave me a nasty attitude when she came to clean the room, I only told her to just clean the bathroom, as if I left the bathroom extremely dirty. She sucked her teeth, roll her eyes, huffed and puffed her old lungs at me. They all have a nasty attitude here EXCEPT for Ivan, the maintenance guy. Ivan is such a great help and friendly. His always happy to help/do his job. Seems like manager don't care
Rooms: Hallway smells and it perfume into my room
Noteworthy details: No hot water every week

Business Response_{on Google} ^{Apr 1st, 2024}

Dear Onita Kessebah, Thank you for bringing this to our attention. We take these matters very seriously and will take the necessary actions to address this adequately.Sincerely,Hotel Management

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Overall Rating

( 81 Reviews )