Blue Line Towing & Tire Shop

Thank you to Blue Line Towing for the great service and professionalism.
Apr 8th, 2024

My wife and I on Sunday the 7th of April got a piece of metal stuck in our 2019 Cherokee front steer tire and I looked up nearby fix a flats and this place popped up as open 24hrs. There dispatcher picked up and asked me what the deal was and I explained so he had me shoot him an address which I did he said so that he can dispatch his driver to me. 30 minutes later their dispatcher text me asking me if I had enough air to drive to their shop on westfield Ave , I responded and said yes and he gave me the address and asked me for details on our vehicle which I than gave 2019 jeep Cherokee he told me he will have his driver meet me at their shop so I went and he text me again ten minutes later telling me his guy would be there in ten minutes. So not o my did his driver pull up to service someone whom showed up after us but he than once finished with that customer he than walked past my vehicle as he looked at us and he hopped in his pick up truck and drove away. I called his dispatch and dispatch said well may e he did t know you were there which Im thinking is a failed system for dispatch especially when he told me he contacted their driver and the driver said he would be there in ten minutes or why ask for details of my car if you werent going to give it to your driver or how about hanging up and calling your driver and having him come back to help us especially since you had me drive my car like that to your shop but no instead he hung up and took 15 minutes to call back just to say his guy now is headed to NY.... leaving me stranded by a so called 24 hour shop that had me come out to them with a flat and never fixing it instead they were full of excuses
Apr 7th, 2024

Excellent service, they will go out of their way to help you!
Apr 6th, 2024

The place is clean with excellent service with very reasonable pricing. I needed 4 tires and were ordered and received by the next day. Process took to change all 4 tires was quick and painless. If you come here I suggest you talk to Jelsson he was the best!
Mar 31st, 2024

20 out of 10, 100% recommended! Thanks to Jelsson your service today was on another level.
Mar 31st, 2024