Merck Employees Federal Credit Union

( 7 Reviews )

126 E Lincoln Ave
Rahway, NJ 07065
732-594-3317

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Hours

Monday:

8:00 AM - 4:00 PM

Tuesday:

8:00 AM - 4:00 PM

Wednesday:

8:00 AM - 4:00 PM

Thursday:

8:00 AM - 4:00 PM

Friday:

8:00 AM - 4:00 PM

Saturday:

Closed

Sunday:

Closed

CALL DIRECTIONS REVIEWS

Chamber Rating

4.3 - (7 reviews)

Read Our 7 Reviews

Chamber Rating

4.3 - (7 reviews)

› ‹

Larry Lenau

Jan 5th, 2024
sherina b.

Jun 26th, 2023
jim ficarra
Better than bank or average credit union to keep some cash. BUT, if you call them with a simple question and you don't get someone to answer the phone (happens often) and you leave a message, they don't call you back. Customer service FAIL! UPDATE: Got some excellent service in response to my initial review and am upgrading my rating from 2 stars to 4 (actually 4.5). Received timely and accurate answers to my questions and an IRA related transaction request was actioned and completed same-day within hours.
Oct 30th, 2022
Matthew Hernandez
Greedy, unwilling to work to solve issues.
Oct 26th, 2020
THE FAMBRINI CREW
Sandy is a ROCK STAR! SANDY is a Rock star! When it comes to customer relation, Sandy is the epitome of providing excellent customer service. She is very professional yet friendly, very knowledgeable to say the least. She can fix whatever issues you may have with your account and recommend ways to enhance your banking experience. We have been a member with Merck Federal Credit Union for over 18 years (maybe more) and when you have someone like Sandy to look-out for your daily banking transactions, rest assure that she will have your back. In this modern time, it is so rare to get a decent customer assistance like Sandy. I hope she gets compensated for her diligent hard work and dedication with Merck FCU, We are a customer for life because of her. Thank you Sandy for all your help, I'm sorry I never asked for your last name but remind me on our next phone call so I can edit this review. You are a rock star! I highly recommend Merck Federal Credit Union if you're in the market for a new Credit Union.
Oct 15th, 2020

Read Our 7 Reviews

About
^{Merck Employees Federal Credit Union}

Merck Employees Federal Credit Union is located at 126 E Lincoln Ave in Rahway, New Jersey 07065. Merck Employees Federal Credit Union can be contacted via phone at 732-594-3317 for pricing, hours and directions.

Contact Info

732-594-3317

Questions & Answers

Q What is the phone number for Merck Employees Federal Credit Union?

A The phone number for Merck Employees Federal Credit Union is: 732-594-3317.

Q Where is Merck Employees Federal Credit Union located?

A Merck Employees Federal Credit Union is located at 126 E Lincoln Ave, Rahway, NJ 07065

Q What is the internet address for Merck Employees Federal Credit Union?

A The website (URL) for Merck Employees Federal Credit Union is: http://www.merckcu.com/

Q How big is Merck Employees Federal Credit Union?

A Merck Employees Federal Credit Union employs approximately 20+ people.

Q What days are Merck Employees Federal Credit Union open?

A Merck Employees Federal Credit Union is open:
Monday: 8:00 AM - 4:00 PM
Tuesday: 8:00 AM - 4:00 PM
Wednesday: 8:00 AM - 4:00 PM
Thursday: 8:00 AM - 4:00 PM
Friday: 8:00 AM - 4:00 PM
Saturday: Closed
Sunday: Closed

Q How is Merck Employees Federal Credit Union rated?

A Merck Employees Federal Credit Union has a 4.3 Star Rating from 7 reviewers.

Hours

Monday:

8:00 AM - 4:00 PM

Tuesday:

8:00 AM - 4:00 PM

Wednesday:

8:00 AM - 4:00 PM

Thursday:

8:00 AM - 4:00 PM

Friday:

8:00 AM - 4:00 PM

Saturday:

Closed

Sunday:

Closed

Ratings and Reviews
^{Merck Employees Federal Credit Union}

Overall Rating

( 7 Reviews )

Write a Review

Larry Lenau _{on Google}

Jan 5th, 2024

Business Response_{on Google} ^{Jan 8th, 2024}

Thank you for the great review!

sherina b. _{on Google}

Jun 26th, 2023

Business Response_{on Google} ^{Jan 9th, 2024}

Thank you for the great review!

jim ficarra _{on Google}

Oct 30th, 2022

Better than bank or average credit union to keep some cash. BUT, if you call them with a simple question and you don't get someone to answer the phone (happens often) and you leave a message, they don't call you back. Customer service FAIL!
UPDATE: Got some excellent service in response to my initial review and am upgrading my rating from 2 stars to 4 (actually 4.5). Received timely and accurate answers to my questions and an IRA related transaction request was actioned and completed same-day within hours.

Business Response_{on Google} ^{Jan 24th, 2023}

Good afternoon Mr. Ficarra. Please email [email protected] with your contact information and I will personally call you back. I apologize that you were not given a return phone call. This is not the level of member service we strive to provide. I promise I will give you a call back personally today. Sincerely, Candice

Matthew Hernandez _{on Google}

Oct 26th, 2020

Greedy, unwilling to work to solve issues.

Business Response_{on Google} ^{Jun 15th, 2021}

We are sorry that you feel this way Mr. Hernandez. We currently pay dividends on deposit accounts higher than most financial institutions in the country. Our fees are far below average in all areas as well. If you would like to discuss your matter further, we encourage you to give us a call during business hours at 732-594-3317.

THE FAMBRINI CREW _{on Google}

Oct 15th, 2020

Sandy is a ROCK STAR!
SANDY is a Rock star!
When it comes to customer relation, Sandy is the epitome of providing excellent customer service. She is very professional yet friendly, very knowledgeable to say the least. She can fix whatever issues you may have with your account and recommend ways to enhance your banking experience. We have been a member with Merck Federal Credit Union for over 18 years (maybe more) and when you have someone like Sandy to look-out for your daily banking transactions, rest assure that she will have your back. In this modern time, it is so rare to get a decent customer assistance like Sandy. I hope she gets compensated for her diligent hard work and dedication with Merck FCU, We are a customer for life because of her. Thank you Sandy for all your help, I'm sorry I never asked for your last name but remind me on our next phone call so I can edit this review. You are a rock star! I highly recommend Merck Federal Credit Union if you're in the market for a new Credit Union.

Business Response_{on Google} ^{Aug 5th, 2021}

We love Sandra too! Thank you for sharing such kind words about her and thank you for being a loyal member of the credit union.

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Overall Rating

( 7 Reviews )