Global Auto Mall Service Department

I take my car here to get serviced and I always receive the bedt service on my car. Fernando Silva, most especially, is an amazing rep. Next time you need service on your car, ask for Fernando!
Mar 31st, 2024

Johan, the new Genesis service coordinator is EXTREMELY helpful, & goes above and beyond to get the job done Service: General repairs & maintenance
Jun 20th, 2023

Nick C was super helpful in finding a new car for a good price in a pinch definitely recommend!
Mar 5th, 2023

The worse place ever for service - want to blame everything on "new ownership"! That does not explain the pitiful communication and service provided to customers! Brought my van in to be looked at because the fan would not turn off and after the 2nd time it is brought in they finally find the problem and need to order the part. On Wednesday, you tell me that the warranty does not cover and the part should be in by the following Monday or Tuesday. I send a message about the extra service plan we had purchased when we got the car - no response! I call and leave a message - no response. Still no update the following Wednesday, so I leave a another message that I need the van back by Thursday night - no response! I call again on Thursday and leave a voicemail - no response! I show up at the dealership just to be told that the part was "just ordered"...9 nine days after I left it there! No viable/acceptable solution as "we do not have any loner vehicles". And they act surprised that I am getting upset with the situation! Service: General repairs & maintenance
Nov 9th, 2023

Now that my complimentary oil changes are over, I won't be going back. Stop scheduling appointments before your mechanics even come in creating longer wait times. 2-4 hour wait for an oil change at 8am is quite ridiculous.
Feb 18th, 2023