PNC Mortgage

Twice now the same worker said my deposit slip was filled out wrong and sent me away. Also twice now I've gone to another pnc and they've accepted the same deposits with no problems. I'm starting to think the workers at this location don't know what they're doing or are lazy :/
Sep 7th, 2023

The staff here were pleasant to deal with.
May 3rd, 2023

Annoying manager refused to cash a check made out to me and my husband from the State of NJ because my husband doesn't have an account there, even though I have 2 accounts and have been a customer for probably 30 years! I went to a different branch and had no problem. At both places my husband was with me and had ID. I actually did not want the cash, just wanted to deposit the check in my account.
May 2nd, 2023

Disrespectful branch manager. I came in to endorse a check from my insurance company. The branch manager, Hina Ghandi, spoke to me in such a disgusting manner, that I just took my check back & walked out. I hadnt even checked in yet, I was waiting for a banker to come and assist me. She screamed from her office where I didnt even see what she looked like. It was uncalled for and with no merit. The other representative A. Benjamin assisted me afterwards and was professional and polite given the circumstance. Its a shame that this is the leadership position representing this branch. Worst part is these managers never get brought to attention by higher ups or held responsible for their actions and most complaints go unresolved.
Apr 6th, 2022

I have been a member of PNC Bank for more than 18 years and have several account at the bank including a 6 figure IRA account. I went to this branch on 04/17/23 to have a Notary sign a document for me and they refused, Their notary told me they do not sign personal documents? Isn't that what Notaries are for? It was a copy of a property Deed. This was a business document that requires a Notary to sign. I left and went to Bank of America which I have a small savings account and they were happy to signed my documents when I presented my bank card and ID. This PNC Branch is utterly disgusting when it comes on to customer service or they were just plain RACIST! I will be immediately removing ALL my accounts. Say goodbye to 18 years of making money off me. What is the purpose of your Notary again????
Apr 25th, 2023