Paws to Heaven Pet Crematory

Hours

Saturday:
9:00 AM - 11:00 AM
Sunday:
Closed
Monday:
7:00 AM - 3:00 PM
Tuesday:
7:00 AM - 3:00 PM
Wednesday:
7:00 AM - 3:00 PM
Thursday:
7:00 AM - 3:00 PM
Friday:
7:00 AM - 3:00 PM

Chamber Rating

Verified Member
4.2 - (90 reviews)
68
1
5
5
11
Read Our 90 Reviews

Chamber Rating

Verified Member
4.2 - (90 reviews)
68
1
5
5
11
  • Amy Lookingbill

    Got my Gizmo back today thank you so much for all the love and care you gave him. His box is beautiful I miss him so much but hes back home. The shadow box is beautiful as well
    Mar 30th, 2024

  • john crawford

    I contacted this place at 9:28 this morning to inquire about cremation services for our horse we had to put down last night. The guy I spoke to on the phone stated that they closed to public at 11:30 or 12 today, however he said " I will be here all day". We arrived with our deceased horse in tow at 1:46pm to shuttered doors, no note, and all of our phone calls went unanswered. Luckily the company that we hired to transport our horse offered to take her remains home for safe keeping until other arrangements could be made or we would have been stranded in your parking lot with a dead horse. Than they had the audacity to call my girlfriend back at 5:44pm trying to convince her that the conversation never took place with me and that we were supposed to call them back and never did. There is call history now a days as well as speaker phone that disprove his gaslighting attempt, there was 3 people present for the phone call. I understand mistakes happen and emergencies come up but if you know you have people coming with a dead 1,400 pound animal and have to leave prior to their arrival you should at least answer their phone calls or apologize and not gaslight them when you call them back. I can not speak for their level of services but if this is how they interact with potential customers I would not entrust a beloved animal to their care.
    Feb 4th, 2024

  • Michael A

    Keith did a really great job considering the circumstances. Came at 8am Christmas morning. Very communicative and extremely empathic throughout the entire experience. Arrival time updates , procedural times, and return time updates. He picked up our pet and brought her back. Highly recommend.
    Jan 2nd, 2024

  • L lamb

    Our little dog Hope came back to us today, I type this with tears streaming down my face. We cannot thank you enough for the beautiful wooden box with her name on it, and the little jar that contains her beautiful hair. We will cherish this forever. The card inside about the rainbow bridge is beautiful, thank you for making the hardest of times a little brighter.
    Dec 27th, 2023

  • J L

    Thank you Paws to Heaven for the respectful treatment of my boy Dodge. I didn't expect such a beautiful box for his ashes, and I'm grateful to have him back home with me. You can tell these people truly care about pets
    Dec 20th, 2023

Read Our 90 Reviews

About
Paws to Heaven Pet Crematory

Paws To Heaven Pet Crematory is a family-owned company that provides exceptional pet crematory services. We understand how devastating the loss of a pet can be, and our goal is to guide you through this tough time with a sympathetic staff and professional service. Reach out today to learn more.

Contact Info

Languages

  • English

Questions & Answers

Q What is the phone number for Paws to Heaven Pet Crematory?

A The phone number for Paws to Heaven Pet Crematory is: (856) 665-7221.


Q Where is Paws to Heaven Pet Crematory located?

A Paws to Heaven Pet Crematory is located at 9140-B Pennsauken Hwy, Pennsauken, New Jersey 08110


Q What is the internet address for Paws to Heaven Pet Crematory?

A The website (URL) for Paws to Heaven Pet Crematory is: https://pawstoheaven.com/?y_source=1_MTAyODcxNTE0MC01NDUtbG9jYXRpb24ud2Vic2l0ZQ%3D%3D


Q How big is Paws to Heaven Pet Crematory?

A Paws to Heaven Pet Crematory employs approximately 20+ people.


Q What days are Paws to Heaven Pet Crematory open?

A Paws to Heaven Pet Crematory is open:
Saturday: 9:00 AM - 11:00 AM
Sunday: Closed
Monday: 7:00 AM - 3:00 PM
Tuesday: 7:00 AM - 3:00 PM
Wednesday: 7:00 AM - 3:00 PM
Thursday: 7:00 AM - 3:00 PM
Friday: 7:00 AM - 3:00 PM


Q How is Paws to Heaven Pet Crematory rated?

A Paws to Heaven Pet Crematory has a 4.2 Star Rating from 90 reviewers.

Hours

Saturday:
9:00 AM - 11:00 AM
Sunday:
Closed
Monday:
7:00 AM - 3:00 PM
Tuesday:
7:00 AM - 3:00 PM
Wednesday:
7:00 AM - 3:00 PM
Thursday:
7:00 AM - 3:00 PM
Friday:
7:00 AM - 3:00 PM

Ratings and Reviews
Paws to Heaven Pet Crematory

Overall Rating

Overall Rating
( 90 Reviews )
68
1
5
5
11
Write a Review

Amy Lookingbill on Google

image Got my Gizmo back today thank you so much for all the love and care you gave him. His box is beautiful I miss him so much but hes back home. The shadow box is beautiful as well


john crawford on Google

image I contacted this place at 9:28 this morning to inquire about cremation services for our horse we had to put down last night. The guy I spoke to on the phone stated that they closed to public at 11:30 or 12 today, however he said " I will be here all day". We arrived with our deceased horse in tow at 1:46pm to shuttered doors, no note, and all of our phone calls went unanswered. Luckily the company that we hired to transport our horse offered to take her remains home for safe keeping until other arrangements could be made or we would have been stranded in your parking lot with a dead horse. Than they had the audacity to call my girlfriend back at 5:44pm trying to convince her that the conversation never took place with me and that we were supposed to call them back and never did. There is call history now a days as well as speaker phone that disprove his gaslighting attempt, there was 3 people present for the phone call. I understand mistakes happen and emergencies come up but if you know you have people coming with a dead 1,400 pound animal and have to leave prior to their arrival you should at least answer their phone calls or apologize and not gaslight them when you call them back. I can not speak for their level of services but if this is how they interact with potential customers I would not entrust a beloved animal to their care.

Business Response on Google Feb 28th, 2024
Dear John and Cheryl,We're wholeheartedly sorry you had such a very difficult experience with the loss of your horse. We would never want anyone to be left stranded in our parking lot. We strive to handle every opportunity we have to help our clients with compassion, empathy, respect, dignity and professionalism for over 30 years. There was a major breakdown in communication. We are normally open until 11:00 a.m. on Saturdays. On that particular day we stayed a little later until 1:30pm but unfortunately we did not have final confirmation that you were coming until it was too late.Our prayers are with you and your family with your loss! In the future if we're able to help you in an emergency situation we will do our very best to help coordinate and plan ahead so that everything can unfold with a divine sense of grace and ease. Thank you for expressing how you felt. Have a peaceful day! Sincerely,The Care Team Management

Michael A on Google

image Keith did a really great job considering the circumstances. Came at 8am Christmas morning. Very communicative and extremely empathic throughout the entire experience. Arrival time updates , procedural times, and return time updates. He picked up our pet and brought her back. Highly recommend.


L lamb on Google

image Our little dog Hope came back to us today, I type this with tears streaming down my face. We cannot thank you enough for the beautiful wooden box with her name on it, and the little jar that contains her beautiful hair. We will cherish this forever. The card inside about the rainbow bridge is beautiful, thank you for making the hardest of times a little brighter.


J L on Google

image Thank you Paws to Heaven for the respectful treatment of my boy Dodge. I didn't expect such a beautiful box for his ashes, and I'm grateful to have him back home with me. You can tell these people truly care about pets


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Overall Rating

Overall Rating
( 90 Reviews )
68
1
5
5
11

Write a Review

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