Masco Plumbing, Heating & Air Conditioning

I called them on a Sunday for emergency services on a broken A/C unit. They spent about 1 hour, said it would cool again, and charged me $1,487 cash... An hour later, the unit was still not working. I called for a refund. They said they would call back but never did. I called back and the phone continues to ring off the hook. I texted, they viewed texts, but never responded. Total criminals. I had to call another contractor who repaired for $300. Scam company. Don't use, will be suing them.
Dec 17th, 2019

I am a volunteer with my local American Legion. Masco AKA Surgeon Plumbing charged $850 to one of our World War II vets, who is 98 years old, to replace the kitchen faucet and snake the drain. Im disgusted to think what person could take advantage of an elderly person like this. This business should be ashamed of themselves!!!
Nov 3rd, 2019

Surgeon Plumbing charged $ 4280.00 to replace a frozen pipe. When I called they told me it was a free estimate. After they got there, they demanded $428.00 for checking the pipe. They took apart everything and gave me an estimate of additional $3852.00 to put back everything. They told me fire dept will be dispatched if I don't fix the problem. What a con artist. Their license should be revoked for cheating customers on an emergency situation. STAY FAR AWAY FROM THESE GUYS!!!!
Aug 19th, 2019

I called them on a Sunday for emergency services on a broken A/C unit. They spent about 1 hour, said it would cool again, and charged me $1,487 cash... An hour later, the unit was still not working. I called for a refund. They said they would call back but never did. I had to call another contractor who repaired for $300. Scam company. Don't use, will be suing them.
Jul 23rd, 2019

Absolute scammers. Guy tried to charge me 600.00 after quoting me 75.00 to snake my sink drain. Owner told me it was 80.00 in gas. I called the police department because they were harassing me on the price. It turned out that the plumber that drove over had 4 warrants for his arrest for fraud.
Jan 12th, 2019