The Home Depot

Andrew S _{on Google}

Apr 4th, 2024

Go to Paterson, 3 miles away. Better service, better stock supply, and 5% less sales tax! There are some very good, caring staff at Paramus, but the management are terrible. God help you if you need help and get the duty manager "DJ" as he has little to no interpersonal skills. Instead, he postures his inflated ego and speaks to customers disparagingly, especially when in front of staff. He gets a kick out of this. He is, without question, the sole reason why you should buy at Paterson.

Rick Hess _{on Google}

Apr 4th, 2024

I'm in the store now . Trimmers are locked up. Ask for assistance and was told someone would be responding. No one came. Called customer service no one answered. Do they want to sell there merchandise?

Natalie Lopez _{on Google}

Mar 29th, 2024

Worst customer service. Barely any associates around that can be of assistance. Waited over 30 minutes for assistance to get a sink down and the associate never came.

Taral W. Spikes _{on Google}

Mar 25th, 2024

3 stars based on this (my first) experience at this location. That Miss Rose needs a nap.nasty attitude that she wears on her face. Not sure she should be interacting with customers at all. - Making false accusations! And then a small scene. You still owe an apology for your silliness, Miss Rose. Even before that, she was rude and unhelpful.
**Everyone else I exchanged with during that visit was fantastic. Helpful, attentive, and friendly - even calm when Miss Rose acted up.
***Marko, Jet, Sofia (I think is her name-cute hair barrettes/lavender hoodie) and manager Jesse (?).
This location has a great selection - which some shoppers may not realize, not all HDs carry the same full inventory. I frequently shop for major home repairs and builds, as well as smaller DIYS and they cover most of it.