Dunkin'

Rude employee Friday afternoon. Ignores customers, and screams at them when they ask questions. Simply asked if something was naturally sweetened, he rolled his eyes, threw the drink out, made another, then i tried the drink. I wish he had said 'yes, it's sweetened, would you like unsweetened'. Instead he just threw the drink out without saying anything and made another. Then screamed 'what do you want', when I said 'we wanted it unsweetened, why did you throw the first one out? You never asked if we wanted it sweetened or not'. The other patrons were also baffled by this. I don't blame them. This guy was scary he screamed. You could have probably heard him across the hall at J Crew to be honest. Please don't scream at your customers. Simply get another job if you don't like customer facing roles and don't ever assume things either. So rude. I'm sure there are plenty of other jobs at Dunkin Donuts that don't require you to interact with customers. Kid-friendliness: Don't expose your children to this rude employee. I don't know his hours, but Friday afternoons, children should not be exposed to this rude employee.
Apr 2nd, 2024

excellent service
Mar 23rd, 2024

The men that works in the morning during the week is extremely slow he takes his time in everything and at times he ignores the customers and walks to the back. He never makes my coffee right which is annoying. I love the lady who works there in the morning she is very friendly and the only one who is always taking care of the customers. This place need more employees in the morning because it does get pack and that men just takes his sweet time its ridiculous. He needs to be replace almost everytime I go every customers are always complaining about him and that more employees should be there in the morning.
Mar 20th, 2024

I was at this Dunkin Donuts today in the garden state plaza mall to get a Latte, using my coupon. But the person making the coffee was so rude and disrespectful that he said there are no Lattes and we are busy. His behavior was so inappropriate which makes me think he is a total fool who wants to serve only customers who pay him for the coffee. Also the person on the counter said yes for taking coupons. Worst service ever.
Dec 5th, 2023

Purchased a large hot latte with Two shots of pumpkin to open my cup and be half full with no pumpkin. Mentioned it even as I got my order; did you put pumpkin?? He said yes . Horrible service !
Nov 24th, 2023