Green Owl Group - Home & Bathroom Remodeling

Hours

Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
8:00 AM - 6:00 PM
Sunday:
Closed
Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM

Chamber Rating

4.8 - (17 reviews)
16
0
0
0
1
Read Our 17 Reviews

Chamber Rating

4.8 - (17 reviews)
16
0
0
0
1
  • Anager Reynoso

    What a pleasant experience with The Green Owl Group! Right from the project's initiation, they not only started within the agreed-upon budget but also maintained financial transparency throughout. The commendable commitment to both timeline and financial parameters was a standout feature during the construction of our family's new home. What truly set them apart was their thoughtful approach to every detail. From intricate design elements to practical considerations, their attention to nuance was evident. This significantly contributed to an overall positive experience. Professionalism, transparency, and attention to detail demonstrated by Lawrence and his team; I confidently recommend their services to others seeking a reliable and thoughtful contractor.
    Dec 15th, 2023

  • Travis Smith

    Green Owl Group was great. We had a small bathroom that we wanted to expand into a full bath and closet, and they did an amazing job. The design was exactly what I wanted and the workmanship was top-notch.
    Jul 2nd, 2023

  • Amanda Moreno

    These guys are the real deal. They practically redid our entire house and we couldn't be happier with the results.
    Jul 1st, 2023

  • ADELINE SOSOULOKO

    Green Owl's construction services were great. They paid attention to every detail and really worked with me to get the look I wanted.
    May 16th, 2023

  • J J

    Edit to address contractors response: The contractors response does not address the fact that he agreed, in writing, to give us a refund if he couldn't get to the budgeted amount with an agreeable scope of work which is the only thing we are asking for. Instead, he responds with baseless personal attacks which speak volumes to his professionalism. We wish he would thoroughly respond to our correspondence in the same manner he responded to our review. Original review: We were speaking with Lawrence in preparation for a large home renovation and home addition. After an extensive bidding process, when we were finally ready to select a contractor, we decided to go with Lawrence. After reviewing our plans, he provided a high level estimate of the job. In order to get our project within budget, we discussed with Lawrence which items we could take out of scope to get us into budget--ultimately removing quite a bit to get us to a realistic scope for our budget. Despite the estimate, he had us enter into a design agreement to get a more accurate cost of the project, provide design advice, and determine if we could get the project within our budget. Lawrence agreed, in writing, to give us a refund if he couldn't get to the budgeted amount with an agreeable scope of work. After waiting weeks for the actual numbers, the quote came back 50k higher than his previous estimate, far exceeding our budget and any estimates given to us before. We were crushed since we had made major changes to our scope and had been led to believe that we just had to make small adjustments to get to our target. Based on our agreement, we requested a refund but we have been unsuccessful. He has simply refused to provide a refund, has not provided the design packet/information we paid for (packet containing specific costs of each part of the project), and he has now ceased all communication with us. In our opinion, it seems as though Lawrence wasn't prepared or experienced enough to take on a project of this size. If you have a large project, we would recommend that you find a contractor that has the knowledge and experience working on large projects of that size.
    Sep 30th, 2023

Read Our 17 Reviews

About
Green Owl Group - Home & Bathroom Remodeling

Green Owl Group - Home & Bathroom Remodeling is located at 1 W Ridgewood Ave Ste 303 in Paramus, New Jersey 07652. Green Owl Group - Home & Bathroom Remodeling can be contacted via phone at for pricing, hours and directions.

Contact Info

    Questions & Answers

    Q Where is Green Owl Group - Home & Bathroom Remodeling located?

    A Green Owl Group - Home & Bathroom Remodeling is located at 1 W Ridgewood Ave Ste 303, Paramus, NJ 07652


    Q What is the internet address for Green Owl Group - Home & Bathroom Remodeling?

    A The website (URL) for Green Owl Group - Home & Bathroom Remodeling is: http://gognj.com/


    Q What days are Green Owl Group - Home & Bathroom Remodeling open?

    A Green Owl Group - Home & Bathroom Remodeling is open:
    Wednesday: 8:00 AM - 6:00 PM
    Thursday: 8:00 AM - 6:00 PM
    Friday: 8:00 AM - 6:00 PM
    Saturday: 8:00 AM - 6:00 PM
    Sunday: Closed
    Monday: 8:00 AM - 6:00 PM
    Tuesday: 8:00 AM - 6:00 PM


    Q How is Green Owl Group - Home & Bathroom Remodeling rated?

    A Green Owl Group - Home & Bathroom Remodeling has a 4.8 Star Rating from 17 reviewers.

    Hours

    Wednesday:
    8:00 AM - 6:00 PM
    Thursday:
    8:00 AM - 6:00 PM
    Friday:
    8:00 AM - 6:00 PM
    Saturday:
    8:00 AM - 6:00 PM
    Sunday:
    Closed
    Monday:
    8:00 AM - 6:00 PM
    Tuesday:
    8:00 AM - 6:00 PM

    Ratings and Reviews
    Green Owl Group - Home & Bathroom Remodeling

    Overall Rating

    Overall Rating
    ( 17 Reviews )
    16
    0
    0
    0
    1
    Write a Review

    Anager Reynoso on Google

    image What a pleasant experience with The Green Owl Group! Right from the project's initiation, they not only started within the agreed-upon budget but also maintained financial transparency throughout. The commendable commitment to both timeline and financial parameters was a standout feature during the construction of our family's new home.
    What truly set them apart was their thoughtful approach to every detail. From intricate design elements to practical considerations, their attention to nuance was evident. This significantly contributed to an overall positive experience.
    Professionalism, transparency, and attention to detail demonstrated by Lawrence and his team; I confidently recommend their services to others seeking a reliable and thoughtful contractor.

    Business Response on Google Dec 29th, 2023
    Thank you Anager for taking the time to leave us such a wonderful review! Please be sure to recommend our home remodeling services to your friends and family!

    Travis Smith on Google

    image Green Owl Group was great. We had a small bathroom that we wanted to expand into a full bath and closet, and they did an amazing job. The design was exactly what I wanted and the workmanship was top-notch.


    Amanda Moreno on Google

    image These guys are the real deal. They practically redid our entire house and we couldn't be happier with the results.


    ADELINE SOSOULOKO on Google

    image Green Owl's construction services were great. They paid attention to every detail and really worked with me to get the look I wanted.


    J J on Google

    image Edit to address contractors response:
    The contractors response does not address the fact that he agreed, in writing, to give us a refund if he couldn't get to the budgeted amount with an agreeable scope of work which is the only thing we are asking for. Instead, he responds with baseless personal attacks which speak volumes to his professionalism. We wish he would thoroughly respond to our correspondence in the same manner he responded to our review.
    Original review:
    We were speaking with Lawrence in preparation for a large home renovation and home addition. After an extensive bidding process, when we were finally ready to select a contractor, we decided to go with Lawrence. After reviewing our plans, he provided a high level estimate of the job. In order to get our project within budget, we discussed with Lawrence which items we could take out of scope to get us into budget--ultimately removing quite a bit to get us to a realistic scope for our budget.
    Despite the estimate, he had us enter into a design agreement to get a more accurate cost of the project, provide design advice, and determine if we could get the project within our budget. Lawrence agreed, in writing, to give us a refund if he couldn't get to the budgeted amount with an agreeable scope of work. After waiting weeks for the actual numbers, the quote came back 50k higher than his previous estimate, far exceeding our budget and any estimates given to us before. We were crushed since we had made major changes to our scope and had been led to believe that we just had to make small adjustments to get to our target.
    Based on our agreement, we requested a refund but we have been unsuccessful. He has simply refused to provide a refund, has not provided the design packet/information we paid for (packet containing specific costs of each part of the project), and he has now ceased all communication with us.
    In our opinion, it seems as though Lawrence wasn't prepared or experienced enough to take on a project of this size. If you have a large project, we would recommend that you find a contractor that has the knowledge and experience working on large projects of that size.

    Business Response on Google Jan 1st, 2023
    Hi Albert and Leidy, Thank you for the review. There are a few in fact many details missing here that I feel are very relevant. Upon initially reaching out to me regarding your renovation I informed you of my process to start and help build expectations. You did not have any design, no architect and no experience with any prior renovations. At that time I informed you design is key to get to a budget but first an architect is needed. You were concerned about timing and getting the project done before the end of the year. That is when I mentioned we offer in house design and that can be done while our architect is working on the plans. You declined, disappeared and then 2 months later asked to use my architect and we'll figure out design later. I obliged and passed on my Arcitect. While the architect was working on the plans, he reached out to me warning me you do not have the budget for the house you are designing and he told you this. Additionally, I sent you references, you walked a project I was working on(whom just left a review above) and the customer him self warned me about you as you did not have realistic expectations of budget for the project you were looking todo and for me to be careful. Now with the Design agreement we entered, I was to "advise" on your design. you created a multi page google doc for reference and links. This was to be used for budgeting purposes so there were clear expectations of the projects and materials were acceptable. We do not use big box materials as it does not provide a quality finished project to our standards. The budget did come back 50k higher than the initial pre design"ball park" estimate because of the drainage the city was requiring you to put in, and the additional details that were added to the design. All I can do is price the project as it is given to me. I never "ceased communication" with you. I always responded to your emails and requested to speak on the phone in which you declined. I thought we would be able to clear this up quicker over the phone rather than back and forth emails as we had many phone conversations after-hours on your design and general questions without a problem. At the end of the day, because Leidy is an extended "friend" with my wife, I wanted to help more, and extended myself more professionally to make this build happen for you than I normally would. Its highly unfortunate you felt the need to attempt to harm my business because you did not listen to the advice of any professionals, peers, and because the cost of your design was out of your budget. Additionally, I find it strange your google review profile is JJ and neither of you have J's in your name, while upon further review, you only leave negative reviews to places except for your roofing friend who was going todo the roof on this renovation. We genuinely wish you the best of luck on your build. -Lawrence

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    Overall Rating

    Overall Rating
    ( 17 Reviews )
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