ANEW Kitchen & Bath Design

I was trying to pull out of the parking lot and they were unloading a delivery. I went to the employee helping with the delivery and ask how long they would be. They said 10 minutes and I told them I had to get out because I had to be somewhere shortly. The employee blew me off. This is a terrible representation of this company. If this is there way of dealing with people DINT USE THEM.
Jun 25th, 2023

Feb 11th, 2023

We bought our bathroom vanity at Anew. Great selection, great quality and knowledgeable staff with great interior design sense. Just as important, customer service is fantastic. Had a problem with a door hinge on vanity a year after buying and the responsiveness and resolution was immediate. Outside this one hinge, the vanity is of amazing quality and I would not think twice about going back to Anew and getting another piece by same manufacturer.
Aug 24th, 2022

Excellent showroom with lots to choose from. We can't say enough about Judy. Extremely helpful and very knowledgeable. She helped us pick out exactly what we were looking for. It can be overwhelming but she was great in helping us narrow down our choices and made the process that much easier.
Aug 12th, 2020

Recently purchased a kitchen faucet and sink. We had dealt with Vicki many years ago during a two bathroom addition and were very pleased with the results. We were serviced by three individuals during our purchase. The salesperson appeared to be bored with our purchase and eventually handed us off when the order was to be completed. The faucet and sink were promised within one weeks time. After a while, Over two weeks time, we called and the sink had "just arrived" and would be delivered. Upon arrival by the delivery man we were advised that the sink grid was backordered. This had not been mentioned during our conversations with the sales staff. In the ensuing months there has been no follow-up from the sales staff until we called again and were told that the grid had " just arrived" again. The quality sold by this organization is outstanding however I cannot recommend a sizable purchase with this level of customer care. The salesperson appeared to be more interested in another couple who walked in behind us and ditched us as soon as possible.We were only buying a "basic sink". We are planning a large renovation at our shore house and unfortunately Anew will not be a part of this. Owner really needs to take control of their staff who was there. Follow up- grid was promised for next day delivery, so far no show. !!@ Second follow up- So when our item did not arrive next day as promised I followed with the salesman who identified as Cleon. Apparently our sink grid is not available and a stopper was sent out via UPS. No ship date on the back ordered item, sink grid. Again, we were not advised during the ordering process that there was a problem with this item nor have there been any phone calls with updates. Very disappointed. Home Depot provides better customer service at 1/5 the price. Perhaps if I told him we were spending $40,000 again I would've Received the customer service we received last time. Update September 27, 2019. Followed with the vendor looking to complete our order which is the grid for the bottom of the sink. Obviously no action had taken place by Anew prior to our phone call and now they are conducting a "national" search (LOL) To find our grid which is reportedly an "in stock" item. I would give them negative stars at this point if I could.
Jun 25th, 2020