Nothing Bundt Cakes

I find that the staff are typically not pleasant. The person helping me today got mad because I changed my mind about my bundlet flavors after she already put it in the register. And one of the bundlets was for my birthday-no comment from the person about that, just attitude when I changed my mind. I think the customer service factor needs to be bumped up a notch or two in the N bruns store. This is not the first time the visit there was unpleasant. I go back because the cakes are goodcertainly not a return customer because of the service, unfortunately. I also read several other reviews complaining about customer service at this location. Seems this is a 3-5 year old problem. Its probably about time to fix it??
Mar 30th, 2024

The cakes are delicious and the service was great
Mar 21st, 2024

Stop in yesterday around 230, ask the salesperson a couple of questions seemed disinterested in answering any questions and referred me to a description board in the store. Not very helpful. We decided to get 4 individual cakes all were delicious. I would highly recommend the cake. Best bundt cake I"ve eaten including baking my own. We had chocolate chocolate chips, carrot, chocolate raspberry and my favorite the lemon. UPDATE went back today since I was in the area. What can I say could it have possibly gotten better. OUTSTANDING!
Dec 30th, 2023

Dec 8th, 2023

Im sharing this review about their bundlet towers. I love to give them as presents bc of its impressive presentation and it provides a sampling of delicious flavors. However, at this location, I ordered a triple tower for pick up as a gift recently and the bundlets were lopsided. They didnt try to ensure they come out even or to level them before packaging. Depending on what angle you look at them, some appear 20% smaller than what youd expect. Also bc they are lopsided and crooked, the icing is lopsided and sticks to the side of the packaging and breaks. So much of this gift is about appearances and I dont feel good about gifting things that look less than perfect. I hope they do a better job of making sure the cakes are even and the right size. I purchased 4 towers the next day from the Princeton location and they did not have this problem.
Dec 17th, 2023