Frey Automotive

Always a pleasure working with them. Dependable work and the staff truly care about what they do!
Apr 6th, 2024

Feb 21st, 2024

I have used Frey Automotive as one of two primary repair mechanic teams over the past four years. (Note that Colin & team took over management about that time, so any negative reviews from four years ago or earlier on here should be disregarded.) I have found their pricing to be fair and competitive, and their competence as mechanics to be superb. My current car has over 425,000 miles on the original engine and transmission, yet (as with any old car) is frequently offering "challenges" that his team of mechanics needs to surmount. During the majority of repairs over the past four years, it was done right the first time, and there was no need for return. In the rare instance when a repair was not quite right the first time around, they looked at it again, and got it running properly, pretty quickly. Recently, a weird sound was coming from the car, with it dropping power on turns. They said it was dangerous to drive, and though they were busy, took it in, found the problem, and solved it, saving me from what could have been a catastrophic highway situation. Colin - who heads up the team - does a LOT: takes the calls, sets up appointments, sees that people get rides back home if needed, test drives the cars, and does mechanical work with his team. I have found him to be personable, professional, and fair in all my interactions with him. Each person he has hired, that I have met over the past four years of interactions, has been skilled, talented, competent, and trustworthy. Almost any mechanic in New Jersey bills out at $100+ per hour for labor. At that rate - 2, 3, or 4 times what you or I earn - it is fair and reasonable to expect the job to be done right, and to leave driving a safe-to-drive car, each time a repair is done. That has been the case with this shop - and I look forward to continuing to challenge him and his mechanics, as we jointly see if we can get my car to the rare milestone of 500,000 miles on the original engine and original transmission. I highly recommend them, but note they have busy periods, so patience may sometimes be warranted. One final note - ChatGPT is still in learning mode, so I think it's pretty foolhardy in 2024 for anyone to rely on it for accurate detailed information in the automotive mechanic field, whether here or elsewhere. (Just a relevant personal opinion, folks.)
Feb 8th, 2024

Feb 1st, 2024

HIGHLY RECOMMEND, they fixed my car in a timely manner, priced me a fair price, and my Volkswagen is better than ever!! Very honest and helped me through the whole process! Will send all my friends and family here!
Jan 24th, 2024