JC Pacific Trading Co.
-
45 E Bigelow St
Newark, NJ 07114 - 973-639-9400
Hours
Chamber Rating
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Donnie Marsh
Poor product, poor customer service. I recently ordered two casters that were shown to have brakes. When the casters arrived I installed them to find that the brakes were pretty much totally ineffective, ornamental really. They totally didn't work. I'm not sure why they are selling these when they are so obviously not functional. I realized that I was out the shipping cost but no longer had use for them so I wanted to return them. I called to just ask about the return process to make sure I did everything properly. The guy I talked to was really rude and short, and repeated himself multiple times that I'd have to pay the return shipping. When I asked if there was anything I needed to know about addressing the the package he rudely was like, "just send it back." With a like, "duh" tone. Didn't ask why, didn't care. I don't know how companies like this stay in business.
Mar 29th, 2022 -
Matt Stripling
Amazing company. I contacted Jerry about some missing pieces adding up to quite a sum of money and with no hesitation he added them free of charge to my next order. Anytime he feels Ive made a mistake in my orders he contacts me to double check. You dont hardly find this in companies anymore. Highly recommended and great customer service.
Mar 4th, 2022 -
juan luis hilario
Great quick service!!!
Mar 10th, 2020 -
Mark Middleton
Mark M. Prolific Metal Works
Jan 19th, 2020 -
J Reyes
Best casters and prices in the market! Excellent service as well.
Nov 9th, 2019
Contact Info
- 973-639-9400
- [email protected]
Products
- CASTERS & WHEELS
- COMMERCIAL EQUIPMENT
- INDUSTRIAL EQUIPMENT
- TIRES & WHEELS
Payment Methods
- AMEX
- MasterCard
- Visa
Questions & Answers
Q What is the phone number for JC Pacific Trading Co.?
A The phone number for JC Pacific Trading Co. is: 973-639-9400.
Q Where is JC Pacific Trading Co. located?
A JC Pacific Trading Co. is located at 45 E Bigelow St, Newark, NJ 07114
Q What is the internet address for JC Pacific Trading Co.?
A The website (URL) for JC Pacific Trading Co. is: http://www.jcpacific.com/
Q How big is JC Pacific Trading Co.?
A JC Pacific Trading Co. employs approximately 20+ people.
Q Is there a key contact at JC Pacific Trading Co.?
A You can contact Jerry Chang at 973-639-9400.
Q What days are JC Pacific Trading Co. open?
A JC Pacific Trading Co. is open:
Thursday: 8:30 AM - 4:00 PM
Friday: 8:30 AM - 4:00 PM
Saturday: Closed
Sunday: Closed
Monday: 8:30 AM - 4:00 PM
Tuesday: 8:30 AM - 4:00 PM
Wednesday: 8:30 AM - 4:00 PM
Q How is JC Pacific Trading Co. rated?
A JC Pacific Trading Co. has a 4.2 Star Rating from 10 reviewers.
Hours
Related Categories
Ratings and Reviews
JC Pacific Trading Co.
Overall Rating
Overall Rating
( 10 Reviews )Donnie Marsh on Google
Poor product, poor customer service. I recently ordered two casters that were shown to have brakes. When the casters arrived I installed them to find that the brakes were pretty much totally ineffective, ornamental really. They totally didn't work. I'm not sure why they are selling these when they are so obviously not functional. I realized that I was out the shipping cost but no longer had use for them so I wanted to return them. I called to just ask about the return process to make sure I did everything properly. The guy I talked to was really rude and short, and repeated himself multiple times that I'd have to pay the return shipping. When I asked if there was anything I needed to know about addressing the the package he rudely was like, "just send it back." With a like, "duh" tone. Didn't ask why, didn't care. I don't know how companies like this stay in business.
Matt Stripling on Google
Amazing company. I contacted Jerry about some missing pieces adding up to quite a sum of money and with no hesitation he added them free of charge to my next order. Anytime he feels Ive made a mistake in my orders he contacts me to double check. You dont hardly find this in companies anymore. Highly recommended and great customer service.
juan luis hilario on Google
Great quick service!!!
Mark Middleton on Google
Mark M. Prolific Metal Works
J Reyes on Google
Best casters and prices in the market! Excellent service as well.
Overall Rating
Overall Rating
( 10 Reviews )Write a Review
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