Citi

Name: Citi
Address: 721 Broad St, Newark, NJ, 07102, US
Telephone: +18622146908
Price range: $-$$$
Rating: 1.9

( 86 Reviews )

721 Broad St
Newark, New Jersey 07102
(862) 214-6908
Website

Learn More & Explore Offerings

Listing Incorrect?

Hours

Friday:

9:00 AM - 5:00 PM

Saturday:

10:00 AM - 2:00 PM

Sunday:

Closed

Monday:

9:00 AM - 5:00 PM

Tuesday:

9:00 AM - 4:00 PM

Wednesday:

9:00 AM - 4:00 PM

Thursday:

9:00 AM - 4:00 PM

CALL DIRECTIONS WEBSITE REVIEWS

Chamber Rating

Verified Member

1.9 - (86 reviews)

Read Our 86 Reviews

Chamber Rating

Verified Member

1.9 - (86 reviews)

› ‹

Ray Hughes

Mar 22nd, 2024
Alicia Cern-Bmass
By reading to all these comments I should've known better and not trust this branch. They LOST my retirement application with all my personal documentation inside. Banker and person who received the envelope- were extremely dismissive about the whole thing. All this has caused a mayor delay in the whole process.
Feb 27th, 2024
Torva Williams
I would prefer to travel an hour and a half then come to this location that's 10 mins from me. This is the most disorganized bank and process ever. They are always 2 or 3 tellers BUT the teller are doing things a personal banker should do. I am 40 mins in at the moment..so far we have a change of address, explanation of different Citibank accounts, account activation it seems. Go elsewhere.
Dec 26th, 2023
Nelson Santos
No you are not sorry!!!! for your bad costumer service!!! thank god i don't have acc here. will never or recomend this bank. nobody picks up the phone! bunch of lazy.... newark nj branch.
Nov 5th, 2023
Hansel adbrincola Reyes
Horrible, they couldn't even help me with a loan or credit card because I didn't know how to fill out the form correctly. The woman who speaks Spanish lacks experience. Lack of documents I went to the bronx and they helped me
Oct 7th, 2023

Read Our 86 Reviews

About
^Citi

Citi is a financial services company, which offers a range of financial products and services, including Citi’s digital banking services, mortgage products, personal loans, and small business banking products and services, Citi Cards’ credit card offers, and Citi Personal Wealth Management’s investment products and services. Deposit and Lending products are offered by Citibank, N.A. NMLS ID 412915 Equal Housing Lender and Member FDIC.

Contact Info

(862) 214-6908
Website

Questions & Answers

Q What is the phone number for Citi?

A The phone number for Citi is: (862) 214-6908.

Q Where is Citi located?

A Citi is located at 721 Broad St, Newark, New Jersey 07102

Q What is the internet address for Citi?

A The website (URL) for Citi is: https://www.citi.com/?utm_source=extnet&utm_medium=yext&y_source=1_Mjg5MTY2MjUtNTQ1LWxvY2F0aW9uLndlYnNpdGU%3D

Q What days are Citi open?

A Citi is open:
Friday: 9:00 AM - 5:00 PM
Saturday: 10:00 AM - 2:00 PM
Sunday: Closed
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 4:00 PM
Wednesday: 9:00 AM - 4:00 PM
Thursday: 9:00 AM - 4:00 PM

Q How is Citi rated?

A Citi has a 1.9 Star Rating from 86 reviewers.

Hours

Friday:

9:00 AM - 5:00 PM

Saturday:

10:00 AM - 2:00 PM

Sunday:

Closed

Monday:

9:00 AM - 5:00 PM

Tuesday:

9:00 AM - 4:00 PM

Wednesday:

9:00 AM - 4:00 PM

Thursday:

9:00 AM - 4:00 PM

Nearby Citibank Locations

Ratings and Reviews
^Citi

Overall Rating

( 86 Reviews )

Write a Review

Ray Hughes _{on Google}

Mar 22nd, 2024

Business Response_{on Google} ^{Mar 22nd, 2024}

Hi Ray. We appreciate your feedback and would like to see how Citibank can improve our products and services review. Please engage with us in a DM on X at @AskCiti or send an email to [email protected] with your full name, contact number, account type (checking, Citi Rewards credit card, personal loan, etc), and full details surrounding your concern. Mention "Google My Business" in the subject line so that we know you were referred to contact us. ^Gloria

Alicia Cern-Bmass _{on Google}

Feb 27th, 2024

By reading to all these comments I should've known better and not trust this branch. They LOST my retirement application with all my personal documentation inside. Banker and person who received the envelope- were extremely dismissive about the whole thing. All this has caused a mayor delay in the whole process.

Business Response_{on Google} ^{Feb 14th, 2024}

Hi Alicia, we regret to hear the frustration regarding this matter. We would like to thank you for taking the time to provided us with your feedback and will share it with our branch staff. Please provide us with more information regarding the matter at [email protected] . Please reference your name and Google My Business. Do not include any account numbers or PINs in your response. ^Fred

Torva Williams _{on Google}

Dec 26th, 2023

I would prefer to travel an hour and a half then come to this location that's 10 mins from me. This is the most disorganized bank and process ever. They are always 2 or 3 tellers BUT the teller are doing things a personal banker should do. I am 40 mins in at the moment..so far we have a change of address, explanation of different Citibank accounts, account activation it seems. Go elsewhere.

Business Response_{on Google} ^{Dec 15th, 2023}

Hi. Thanks for the feedback and wish your experience was a better one. We'd like to collect additional information on your visit. Please engage with us in a DM on X at @AskCiti or send an email to [email protected] with your full name, contact number, account type (checking, Citi Rewards credit card, personal loan, etc), and full details surrounding your concern. Mention "Google My Business" in the subject line so that we know you were referred to contact us. ^Gloria

Nelson Santos _{on Google}

Nov 5th, 2023

No you are not sorry!!!! for your bad costumer service!!! thank god i don't have acc here. will never or recomend this bank. nobody picks up the phone! bunch of lazy.... newark nj branch.

Business Response_{on Google} ^{Oct 21st, 2023}

Hi Nelson. We appreciate the feedback and would like to collect additional information. Please engage with us in a DM on X at @AskCiti or send an email to [email protected] with your full name, contact number, account type (checking, Citi Rewards credit card, personal loan, etc), and full details surrounding your concern. Mention "Google My Business" in the subject line so that we know you were referred to contact us. ^Gloria

Hansel adbrincola Reyes _{on Google}

Oct 7th, 2023

Horrible, they couldn't even help me with a loan or credit card because I didn't know how to fill out the form correctly. The woman who speaks Spanish lacks experience. Lack of documents I went to the bronx and they helped me

Business Response_{on Google} ^{Oct 8th, 2023}

Hello Hansel, We’d like to help resolve any issues you may have experienced. Please direct message us on X (Twitter) @AskCiti with more details and make sure to reference Google My Business Review. ^Rita

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Overall Rating

( 86 Reviews )

Citi

Hours

Chamber Rating

Chamber Rating

About Citi

Contact Info

Questions & Answers

Q What is the phone number for Citi?

Q Where is Citi located?

Q What is the internet address for Citi?

Q What days are Citi open?

Q How is Citi rated?

Hours

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Ratings and Reviews Citi

Overall Rating

Overall Rating

Overall Rating

Overall Rating

Ray Hughes on Google

Alicia Cern-Bmass on Google

Torva Williams on Google

Nelson Santos on Google

Hansel adbrincola Reyes on Google

Overall Rating

Overall Rating

Overall Rating

Overall Rating

Write a Review

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About
^Citi

Ratings and Reviews
^Citi

Ray Hughes _{on Google}

Alicia Cern-Bmass _{on Google}

Torva Williams _{on Google}

Nelson Santos _{on Google}

Hansel adbrincola Reyes _{on Google}