University Medical Grp Ob/gyn

Worst customer service I have ever received they never answer the phone and take days to get back to you. How we the staff is good.
May 9th, 2022

May 2nd, 2022

Dr. Bayat truly went above and beyond for me. She is kind, easy to talk to, and follows up with her patients. She promptly got me the help that I needed for which I am very thankful. Office staff are also welcoming and super helpful.
Mar 11th, 2022

Dec 7th, 2021

I called on March 10th to make an appointment and after answering some questions, I was told by a nurse that the scheduler would call me to schedule my first ultrasound. 14 days later and still no one has contacted me for an appointment. I have called several times and talk to the front desk and they cant even believe I havent been contacted yet. I did receive a call from a nurse after complaining about feeling sick. She gave me tips on how to improve my morning sickness and told me that she sees the note in my file for me to be scheduled for an appointment and that Im just waiting for the scheduler to contact me. A week goes by and still nothing. If they were booked, I would have rather they told me they werent accepting new patients instead of wasting my time. Just booked with another place and they saw me the next day.
Dec 17th, 2021