Frank's Glass and Screen

Jul 2nd, 2023

Jul 2nd, 2023

Terrible / horrible customer service. Called 3 times to try to set up appointment. Frank eventually called back during dinner time a couple of days later and left a brief message. He said to text him to the next day to set up a time to talk, I texted several times with no response back. Tried calling a few more times and still continue to wait for a response back. Left several voice messages. As a follow up, besides calling more than 5 times, I also texted a number of times. Perhaps Frank could have taken a few seconds to respond to the text to let me know he didnt do that sort of job or point me in the right direction But, he never did find the time. However, he had the time to respond to a negative review.
Dec 28th, 2022

Totally satisfied with the service (4 screens redone). Price was fair, turnaround time was quick, and Frank was responsive to texts. Zero complaints.
Dec 13th, 2021

Called them a few times, they never called me back
Dec 5th, 2021