Cracker Barrel Old Country Store

Great food@
Apr 11th, 2024

Apr 10th, 2024

Apr 10th, 2024

Apr 9th, 2024

Its sad to have to write this because Cracker Barrel has always been one of my favorite restaurants to have breakfast with my family. Its so nostalgic and used to feel so homey. My last few experiences werent so great but todays left the worst impression of them all. My mom called me this morning saying that she woke up with a craving for great pancakes. We agreed that the best pancakes are at CB. She met me there (35 minute ride for her) and we both ordered the same thing. Pancakes, eggs and bacon. Mine were perfect, but her pancakes came out really light, so she kindly asked if she could have some that were cooked like mine. The server brought back pancakes that were black. My guess is that they took hers and put them back on the griddle. I waved to get the managers attention, he ignored me. So I walked back near the kitchen where he was standing and he walked inside of the kitchen. Not sure if this was intentional But I asked the host if she could send him (the manager) over to my table. He came over and my mom showed him her pancakes (even he was shocked at how burnt they were). He said that he would make new ones for her himself. They came out looking pretty good but were doughy in the center and had a weird taste. When the server dropped them off she said lets try this again. It was as if this was funny to them. The manager came over with the bill and said that he discounted her meal since they had to make the pancakes 3 times. Ultimately my mother was still unhappy and never got to enjoy the pancakes that we came there for. The service was not great, because it was obvious that my mom was still not happy and they really just brushed it off. As I said, this is one of of favorite places to come as a family- it has been since I was a kid- but I dont think that we will be back.
Apr 10th, 2024