Simply Beautiful Smiles of Moorestown, NJ

I do not usually leave reviews but I hope I can help someone else. They give you a price breakdown but for some reason I paid almost 2 grand and used all my insurance in three months. I asked them about it when they called me for a payment and they said oh we dont know the insurance didnt cover it so you have to pay it. The girl on the phone even told me she had to collect the payment over the phone and that I could not pay it at my next appointment a couple days later because I wanted to call my insurance. It felt like they couldnt explain but still wanted to take the money even though I questioned it. When I got my insurance bill it seems as if they are charging for the same tooth over and over. When I went to my last appt my teeth were still bothering me unable to chew and they told me two months prior that it would go away with time they had the nerve to tell me I had to pay $732 when I checked in and when I questioned it because I already paid $700 that week she said my insurance didnt cover it. Even if my insurance doesnt cover I feel like a finance person should call to let me know that there is a change to the price breakdown and explain what my next visit will be so I can be prepared to pay whatever to have my dental work completed and plan accordingly. I also am very upset with the work that was done my fillings are jagged and loose they filled in between my teeth to the point I can not floss properly and it lifted one of my fillings. Overall this was a negative experience for me I would highly recommend finding another dentist.
Jun 12th, 2023

Worst dentist office. I never rate any doctor's office 1star in my life, with Simply beautiful smiles I will rate them 0 .You will always owe them even when you pay your co payments. Simply beautiful smiles is best for scamming their patients. That's why we stop going there.I
May 30th, 2023

I never leave reviews but I feel the need to let people know! The absolute worst dentist office Ive ever been too in my life!!!!!! So unprofessional, I had to miss work 3 times and still they never had the correct parts and they said they will not charge me for an office visit since I had to miss work so many times and they never were able to help with any of the three times! Now a year later they are trying to come after me and say I owe them 100 dollars for something I never ever got done in the office! SCAM SCAM SCAM!!! Watch out dont come here they will try and take your money and then act clueless when you try to call them and resolve it they say I dont know what to do beware its a scam!!
Apr 23rd, 2023

This practice has lost the quality and care it used to have. Now I feel as though unnecessary procedures are done and hastily. The front staff though were always very friendly and helpful.
Feb 22nd, 2023

Poor office management with no regard to time. My appointment was scheduled four months ago for 830am. I confirmed my appt 5/21/2023 via text message. But when I got there, I was told after waiting for 45 minutes that my appt was 9. The office manager was not apologetic. Im not sure what happened, your appt has always been for 9am. Even after showing her the text. What I believe is that my appt was bumped down by another patient being scheduled somewhere between Sunday and Thursday. Their website advertises 5 minute wait times. I did see the hygienist I was scheduled with come out and quietly say something about her first new patient to the front staff.. which leads me to believe there was a double booking and I was overlooked. Again, no regard for me or my appt. Update: I removed the screenshot of my confirmation text since the review wont post publicly with it
Jun 10th, 2023