Cindy Bergen - State Farm Insurance Agent

Cindi has a great capacity covering my family with the best insurance. I am so pleased to have her and her team
Mar 2nd, 2024

RUN don't walk- away from this agent. Although told multiple times about the family situation and occupancy of the house, Cindy continued to collect our money and never directed us to the appropriate policy for the situation. Then when we had a claim, we couldn't collect on over $100,000 of damage. But she took our money after that, charging extra for it not being lived in (was unlivable!), and finally State Farm decides to cancel the policy after something like 70 years. I wish I had been more forceful and had my husband change policies early in this mess as I never trusted her. Sucks to be right.
Feb 7th, 2024

Great service
Nov 3rd, 2023

Apr 19th, 2023

Switched to a different agency within state farm. This one actually had a nicer person to deal with, Vincent. But from my previous review my policy 6 months premium went from $1,149 to almost $1,800 with no notice on either policy whatsoever. To my surprise I was expected to pay $288 with an adjusted cost of $357 per month which nobody relayed to me. I will not work with state farm insurance any longer if I ever go to another auto insurance company. Their app tells you nothing about your coverage and you have to dig around online on the website just to figure it out. I can't imagine what elderly people must go through with this. Long story short I went back to my previous Insurance company Plymouth Rock. Better policy and almost half the price at $159. Their app is also easier to navigate and the agents are a lot more helpful. State farm as a company is not transparent at all. I was caught by surprise with my monthly because my policy total balance did not match what was on the website. Nobody wants to wake up and see you owe $357 in the middle of your monthly policy. My premiums changed twice within 3 months and I had no accidents or claims or anything. Complete disaster.
Mar 9th, 2023