Britton Industries

Literally worst service ever almost 1000$ in product they were supposed to call before they dropped off , now I was supposed to receive my receipt for it on Monday now Tuesday , 3 times I had to call this place to find out whats going on , do not use this place
Apr 18th, 2022

Apr 7th, 2022

Short version - Do NOT use this company!!! Long Version if you want to know why- We hired a landscaper to remove trees so we can grow more grass. He recommended this company and said they had the best topsoil to grow grass. We went with his word and ordered a truck full for $851. We spread the product, planted grass, watered grass....nothing happened. We called the landscaper who saw our yard and told us nothing will grow - we have fill dirt, not topsoil. He called Britton on our behalf to first be told they made no deliveries to our town that week. He sent them a copy of the waiver we had to sign at delivery that they are not responsible if they damage our property. They then just dismissed him. I called and was first yelled at for waiting 3 weeks to call and I should have called immediately. I advised him that I was not a dirt expert and did not know I had fill dirt and not top soil although my husband questioned the color, rocks and clumps, we had faith in the company. I told him the landscaper who is an expert saw it and said we had fill dirt. He then said well you admitted you are not an expert so you probably did not spread it properly. How I spread the product should not change what it is. Next , it was told if was my fault as I planted the grass too early...again that does not change the product. Last the response was we have had a lot of rain so the top soil must have washed away. I told him it is 3 inches thick as recommended and the dirt has not moved. In fact my yard looks like concrete. He then just yelled at me and was getting ready to hang up on me when I asked to speak with a manager. I left a message and never heard. I spent $851 for dirt that I now have to remove so I have room to spread top soil that I have to buy from another company. Please use someone else.
Apr 2nd, 2022

(Translated by Google) Well it's a good place we'll see later (Original) Bien es un buen lugar ya veremos mas adelante
Mar 3rd, 2022

Sep 18th, 2021