Kearny Bank

I cant begin to say how appreciative I am of the Little Silver, NJ Kearny Bank. I have a challenge I was born with ~ Dyscalculia ~ which makes any kind of banking or related record-keeping impossible for me understand easily. Thus, I take extra time, have to have things repeated, etc. The whole staff was so kind! And, Lauren, the Assistant Manager, and Pat, the Bank Manager, were both exceptionally competent, patient, and efficient. Banking at this community-based bank is a complete revelation for which I am very grateful!
Feb 15th, 2024

The best branch with the best customer service. Pat, the branch manager is super helpful, friendly and professional.
Oct 31st, 2023

As an AOL account holder, Ive asked my aunt to borrow her Google account, so I could leave a review for the wonderful staff over at Kearny Bank Little Silver. Recently, I encouraged a disabled relative to let go of their old refrigerator, while getting $50 for it from JCP&L. Simple, no? Quite to the contrary. The $50 check, which I dutifully deposited from them without a second thought, BOUNCED! A lot of confusion ensued, until I reached Danielle, who advised me to give them a call, but please keep her posted. She was definitely pleasant enough, and I went on with my week, dreading and avoiding the multiple phone calls I anticipated to clear things up. Four days later, Danielle called me to simply check in, I assumed. Nope. Danielle was armed with directions, advice, and an absurdly long email address that I should contact to resolve my issue, as she had recently heard about the situation on the local radio station and decided to give me a call advising exactly how to proceed. I was amazed. Kearny Bank Long Branch, while definitely courteous, cant give me the proper guidance when it comes to properly signing up for e-statements, so I was extremely pleased, as well as super impressed, that Danielle would take the time to follow up days later, since the ball was now in my court to figure things out myself. Danielle is a lovely and kind person who truly cares about her customers, a rare concept, unfortunately, nowadays. One issue I do have, with Kearny in general, as opposed to the excellent Little Silver branch, is their double $20 NSF charge. I am still waiting on JCP&L to resolve this $50 bounced check situation, and the fact that its cost me $40 instead of $20 (until matters are hopefully resolved) stings just a bit more than enduring the lone $20 fee. Thank you again to Danielle and Pat for your assistance and kindness!
Sep 20th, 2023

Friendly, professional, with a small town customer relation.
Jul 2nd, 2023

Excellent customer service! I will only do banking with the people in the Little Silver Branch because it is a group of the most friendly and courteous staff. They have all my personal and business accounts. A special shout out to Pat and Danielle who I have banked with for the past 25 years, and to my new friends Lauren, Karen and Melissa!
Jun 21st, 2023