Station Place

Cockroaches and mold infestation in my apartment. The were crawling from the sink. Please don't move here
Mar 5th, 2024

They STOLE CHANGE FROM A 3 YEAR OLD PIGGY BANK the day I was moving out do not MOVE HERE
Jan 18th, 2024

Management is incompetent and the parking situation here was horrendous
Nov 27th, 2023

If I could give this complex 0 stars I would. The upper management team is happy to tell tenants whatever they want to hear in order to get them to leave them alone, but then will deny ever having the conversation. Several days prior to my move in I was told I may not be able to park one of my cars near my actual building and it may need to be parked across the complex. I pushed back a little bit and was able to get my cars near my building however when I questioned the potential parking issues and lack of spots for each building was met with the comment you do the math. Not the most professional way for a regional manager to handle the question. After living there for a short period of time my windows began to leak anytime it would rain. Water would drop down from several windows and water spots appeared on the ceiling and wall. The maintenance staff tried to take care of the issue but the problem persisted and the builder was contacted. One of the contractors then attempted to tell me that the problem was it rained too hard and in a horizontal direction which these windows arent meant to withstand horizontal rainwith a puzzled look I said somehow I dont think thats how windows work but I let it go. I was told multiple times the problem was fixed but time after time the windows continued to leak. I was the first person to live in this apartment, brand new windows shouldnt leak like that. Fast forward to move outI had to move out of state due to a job relocation. I was informed even though I was moving out a week into the month that I was still responsible for paying for the entire month. I provided over 60 days notice but was told there was nothing I could do. While going over move out check lists I was charged for a small area of carpet damage in one room. The total I was told was $700. I find it highly unlikely that replacing a carpet in one room costs that much and I tried to dispute the charges. Over the phone the regional manager told me they would cover cost of the carpet cleaning at the very least and look into the damage to see if they could work something out. I hadnt heard back for a month so I reached out. When I spoke with the regional I asked him the status of my refund. He told me that it takes up to a month and that I would be receiving a full refund. I asked him to confirm that I would be receiving the full $1,000 security deposit, to which he verbally confirmed. Several weeks later I received the check and it was for $200 of the $1000. When I was able to get a hold of the regional manager I was told this was not a mistake and they were not providing me with my full security deposit refund. This place has gone through at least 3 managers in the short time I lived here and it has been poorly managed since the start. The complex also uses 2 addresses one in Lawnside and one in Cherry Hill which caused confusion with mail delivery. Also the cost is very expensive for no real reason, there are very few amenities provided to residents and they are often closed or broken with no communication. When I moved out there were so many empty apartments, its no wonder.
Mar 16th, 2024

I wish I could give 0 stars. I regret to say that my experience at this apartment complex has been far from satisfactory. We have consistently faced problems, including a persistent issue with cockroaches and the smell of weed infiltrating our apartment. Despite multiple complaints, these issues have not been addressed. 3 Pest control efforts have not resolved the ongoing cockroach problem. And they are saying that no roach has been found, please see the attached video. And also, the weed-smoking issue continues to impact the quality of our living environment, they have not done anything about this issue as well. Furthermore, the management, including Manager Elise and General Manager Naji, and maintenance has been unresponsive to our concerns. They are shockingly rude and seemingly oblivious to the needs of us residents. It is disheartening that our safety and well-being as tenants seem to take a back seat to financial considerations. The lack of assistance and care for the tenants' living conditions is deeply disappointing. Now, let's talk about the so-called amenities. The pool? More often closed than open. It's like they expect us to be mind readers to figure out when we can actually use it. And don't get me started on the mail room chaotic and disorganized, to say the least. As if finding your mail is some kind of treasure hunt. Oh, and good luck finding a visitor parking spot! It's like they designed the place to make it as inconvenient as possible for guests. Whenever I stop by to the leasing office, no one is there. It's making me question if anyone even works there. The overall lack of professionalism is infuriating. After this review, I really hope upper management will reach out to me. I hope that future residents receive better attention to their concerns and a more proactive approach to resolving issues within the community, but I am done here.
Jan 2nd, 2024