Fun Attractions USA Corporation

May 28th, 2021

Feb 26th, 2021

Oct 2nd, 2018

Stay away from this company!!!
Mar 6th, 2018

This company sold me defective and non-working Bumper Cars. The day I received the shipment of 4 cars and hooked up the batteries, We tested them and 2 of them had pedals that didn't work. The 3rd one fried as soon as we hooked up the battery. The 4th one, that seemed to be the only working one, ran for a little less than 8 minutes and then died out using a battery that they recommended. When I brought it to their attention, they refused to send me new pedals even though I offered to pay for an electrician to install them. I ended up hiring an electrician anyway and he used a medal button as a pedal all because Action Rides/Fun Attractions didn't want to do good on their end and send me new working pedals. At our first event with only 3 cars working now 2 of the cars started burning wires on the bottom within 5 minutes. We were able to save one but the other one was shot. Found out later through the electrician that Action Rides/Fun Attractions sold them to me with exposed wires on the bottom of the cars. At our second event with only 2 cars working now, one gave out in less than 8 minutes and the other one wouldn't turn on at all, learned later that the power control box gave out. After fighting with Action Rides/Fun Attractions for over a month, they only agreed to replace the power control box so I sent them mine as they requested and they sent me another one. But guess what? That one didn't work either. When I brought up to Steve the owners attention, he pretty much called me a liar. They have refused to send me any parts and replacements or give me a refund. They said I could hire a electrician to fix everything and they would help him through live chat...really??? How about offering to pay him or pay at least half?? They also offered to repair them but I would have to pay the full shipping of $1,500 to ship them to them and another $1,500 to have them shipped back to me. Since I don't trust their poor quality Chinese cars, I declined the offer. But I told them I would consider trading them in for another ride and that's when they said that I would only be able to trade them in for inflatables...(I already have over 50 of them). Then I offered to pay shipping to them if they gave me a refund, and that they could even take another $1,000 out of that, they wouldn't even do that. I believe that based on their un-willingness to resolve the situation fairly and without costing them a dime for their failed equipment, this was done intentional. They knew that they were selling me defective cars and that their wouldn't be a whole lot I can do since I'm many states away. I feel like I was scammed by this company. To add the icing on the cake, after I posted a poor review about them on another site, one of their representatives wrote a nasty review about my local rental company and she is many many states away from me. This Company not only scams but they also retaliate when you call them out on it......So Event and Party Rental Companies as well as Equipment Finance Companies......BEWARE....save yourself the nightmare...do not do business with this company or finance any equipment for anybody who tries to use them. They sell defective equipment that I believe they know don't work and this is based on my experience and other reviews I've seen.
May 27th, 2018