The KRE Group

Good Properties, helpful staff, but unfortunatelly I had a tour appointment mistakenly canceled on me and wasted a full afternoon due to miscommunication
Feb 25th, 2024

Jan 24th, 2024

A high rise in Jersey city charging NYC rents with incompetent management. Absolutely unprofessional team of property managers. I rent at Journal Squared 2 and the elevators have been out of service for roughly 3 weeks now. No estimate on when issues will be resolved and the management refuses to communicate and will not respond to requests for rent concessions for the duration of the service disruption. Instead they had the bright idea of offering coffee and pastries in the lobby as an apology. Any reasonable individual would find this idea asinine. Elevators are down, theres significant foot traffic in the lobby and waiting arealets clog up the lobby even more. What a bright idea. If management does not respond within the week I will be submitting my lease termination. Lets hope other residents will be bright enough to do the same.
Nov 21st, 2023

I've been a resident at 351 Marin, managed by the KRE Group, for a significant amount of time. Unfortunately, my recent experience has left me with a growing sense of frustration and disappointment. For the past three months, I have consistently suffered from disruptive noise originating from the gym located above my apartment. These disturbances have been so severe that they've disrupted my sleep, leading to sleep disorders and even causing mental health issues like illusory hearing. The noise, often occurring late at night, has left me feeling exhausted and anxious. I have reached out to the concierge team regularly, calling them every day to request intervention and have also communicated via email with the property manager every few days. Despite my efforts, the situation has not improved. The property manager consistently defers decision-making responsibility, leaving me feeling unheard and without a resolution. As a tenant, I believe it's essential to maintain a peaceful living environment, which includes addressing and resolving noise-related issues promptly. I hope the KRE Group takes this matter seriously and implements effective measures to mitigate noise disturbances in the future.
Nov 19th, 2023

I rent an apartment at Journal square 1. This place used to be good when I moved in early 2021. However I can't say the same now. The building management has been very irresponsible. They don't respond to your emails at all. My lease is about to end and I was asking them for options for extension when they were responding promptly but since my situation changed I only requested them for a 1 month early departure. Since that day, I haven't received any darn response. Mendel and Samantha are doing a horrible job being in the building management. They are non responsive and don't show any courtesy to tenants. Moreover, the rents in this place are soaring and the area around is very very filthy. Some of the equipment in the gym has been broken for many months and the trash chutes have been locked up since over a year. Trash rooms are filthy. The temporary dog run was hardly every clean. And they shut the permanent dog run last year with only 2 day notice but they charged the full amenities fee. (One of the main reasons for renewing my lease here was that they had a dog run). The people maintaining and managing this complex are basically acting like slumlords. Update: I had not imagined that these people would be so nasty. I have been emailing the property management since a week. I have not got a single reply. Everytime I call they say they will send the notice to quit and yhen don't to it. If the KRE corporate office is reading this review, I request you to take Strict action since you guys charge $2500+ in rents and your property management are not even trained to execute their basic responsibilities. Do not go here. You can find better and cheaper places that are way more well maintained than this one.
Aug 28th, 2023