Downtown Car and Limousine Service

Michael De Anda _{on Google}

Dec 10th, 2023

Used these guys a while back and decided to give them a try again. They were on time and very friendly. They also provided car seats for no charge. Would definitely use again.

Mohammed Shaban _{on Google}

Feb 7th, 2021

Finally out of business due to bad service and very very old cars

Catherine K _{on Google}

Jan 20th, 2017

I have no idea where all the bad reviews are coming from. I've been using this company for over 2 years and no issues. I use them every time I have a business trip, or vacations for our airport dropoff. Usually friendly drivers, polite and prompt service.

Ignacio Alexander _{on Google}

Jan 25th, 2016

STAY AWAY AT ALL COST!!! This car service is terrible; a complete rip off. I asked for two SUV's and they have the nerve to send a filthy 15 passenger Van.. They have no idea how to run a car service, not that I do but I think it starts with giving the customers what they are paying for. From my experience, these people do not listen. The man I spoke (not the driver) to was rude and charged me more than it was agreed upon at the time of booking. My advice to anyone thinking of using this car service is simple, JUST DON'T!!!!

greg tormo _{on Google}

Aug 3rd, 2016

I have used this service in the past with minimal issues, but the last 2 trips have been very bad.
The trip to the Newark airport from Hoboken in October 2016, the driver drove 30 minutes out of the way, up 495 to Turnpike, before heading to the airport. We nearly missed our flight because of this driver.
The next trip, from the airport back to Hoboken in January 2017, we waited over an hour for a car which never arrived. The dispatcher kept saying "10 minutes" and then claimed the driver was stuck in traffic. There is NO traffic at 1AM on Sunday night! We finally took a yellow cab home and made it to our front door in 15 minutes. Traffic, my a**!
It would be good if Downtown hired dispatchers who are honest with clients and set expectations appropriately, and hired drivers who know the best/fastest routes to get to the airport.