Total by Verizon
-
440 Ocean Ave
Jersey City, New Jersey 07305 - (201) 839-5062
- Website
Hours
Chamber Rating
-
Alexander Apollo
Today around 10:15 I went to the store and ask the question? The guy immediately was a little rude I never thought anything of it but took his suggestion and try to look it up in store the problem I was having. When it didn't work I asked him again he started getting belligerent and said he was the owner of the store. And that I was bothering him !!! I asked him why ,and he had no time for my questions after that$$ whatever is going on with him is no little thing!!! This is no laughing matter $$$ if he is the owner someone will hurt one day. He just came out of nowhere with it I'm not that guy to do that but someone in that neighborhood is definitely going to give him a piece of their mind.but he is asking for trouble . Wow. He is definitely no expert or gentleman
Apr 20th, 2023 -
Duane Reid
Great place
Aug 25th, 2022 -
Michael Weathersbee
Mar 8th, 2022 -
Jason SMITH
Feb 27th, 2022 -
S J
Where do I start? I would have given this store 0 stars if i could. I came here to pay a bill for internet service and the attitude the guy behind the counter had was horrible. I heard the way he spoke to the customer prior to me and she left the store. So as I was explaining what I needed to pay in the store he told me that he couldn't make that payment. I called the retailer for my prepaid service and he asked the worker to process the payments accordingly. The man gave nothing but attitude to the customer service representative. I stood in shock as I listened to his mannerisms with someone you hold a contract with. I said you are a third party retailer who is contracted with them and the way you are speaking to him is insane. He stated he didn't care about the contract or the store. It's not his store, it's his dad store. Listen, if you don't want to come to work please don't show. I'm not saying the customer is always right because that is not always the case, but the way you speak to customers and the tone he uses should change. I would have never stepped foot in this store if it wasn't necessary and I promise I never will again. I will make the drive elsewhere if I have to.
Oct 7th, 2021
About
Total by Verizon
Experience wireless freedom, premium perks, affordable plans, and no long-term contracts at Total by Verizon in Jersey City NJ. Powered by Verizon's 5G network, find the right fit for your lifestyle, international calling to Mexico and Canada, and a wide selection of the hottest devices and accessories. You can even bring your own phone and contacts.
Products
- Apple Phones
- Samsung Phones
- Motorola Phones
- Google Phones
Services
- Phone Plans
- Prepaid Phone Plans
- No Contract Phone Plans
- International Plans
- Disney+ Provided with Select Pans
Languages
- English
Vidoes
Questions & Answers
Q What is the phone number for Total by Verizon?
A The phone number for Total by Verizon is: (201) 839-5062.
Q Where is Total by Verizon located?
A Total by Verizon is located at 440 Ocean Ave, Jersey City, New Jersey 07305
Q What is the internet address for Total by Verizon?
A The website (URL) for Total by Verizon is: https://www.totalbyverizon.com/stores/nj/jersey-city/440-ocean-ave
Q What days are Total by Verizon open?
A Total by Verizon is open:
Tuesday: 10:00 AM - 7:00 PM
Wednesday: 10:00 AM - 7:00 PM
Thursday: 10:00 AM - 7:00 PM
Friday: 10:00 AM - 7:00 PM
Saturday: 10:00 AM - 7:00 PM
Sunday: 10:00 AM - 6:00 PM
Monday: 10:00 AM - 7:00 PM
Q How is Total by Verizon rated?
A Total by Verizon has a 2.9 Star Rating from 7 reviewers.
Hours
Ratings and Reviews
Total by Verizon
Overall Rating
Overall Rating
( 7 Reviews )Alexander Apollo on Google
Today around 10:15 I went to the store and ask the question? The guy immediately was a little rude I never thought anything of it but took his suggestion and try to look it up in store the problem I was having. When it didn't work I asked him again he started getting belligerent and said he was the owner of the store. And that I was bothering him !!! I asked him why ,and he had no time for my questions after that$$ whatever is going on with him is no little thing!!! This is no laughing matter $$$ if he is the owner someone will hurt one day. He just came out of nowhere with it I'm not that guy to do that but someone in that neighborhood is definitely going to give him a piece of their mind.but he is asking for trouble . Wow. He is definitely no expert or gentleman
Duane Reid on Google
Great place
Michael Weathersbee on Google
Jason SMITH on Google
S J on Google
Where do I start? I would have given this store 0 stars if i could. I came here to pay a bill for internet service and the attitude the guy behind the counter had was horrible. I heard the way he spoke to the customer prior to me and she left the store. So as I was explaining what I needed to pay in the store he told me that he couldn't make that payment. I called the retailer for my prepaid service and he asked the worker to process the payments accordingly. The man gave nothing but attitude to the customer service representative. I stood in shock as I listened to his mannerisms with someone you hold a contract with. I said you are a third party retailer who is contracted with them and the way you are speaking to him is insane. He stated he didn't care about the contract or the store. It's not his store, it's his dad store. Listen, if you don't want to come to work please don't show. I'm not saying the customer is always right because that is not always the case, but the way you speak to customers and the tone he uses should change. I would have never stepped foot in this store if it wasn't necessary and I promise I never will again. I will make the drive elsewhere if I have to.
Overall Rating
Overall Rating
( 7 Reviews )Write a Review
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