Santander Bank Branch

RACISM & DISCRIMINATION Steer clear of this branch unless you dont mind racism, unprofessional conduct, and intimidation from its Hispanic employees. I tried to open a bank account at this location and the tellers refused to help me. I had to contact the branch manager and the employees reluctantly assisted me by deliberately entering all of my information into the system incorrectly even with it written down. The employee screamed at me and threatened to call the police after I informed them how unprofessional my experience had been. Their employees clearly have anger issues and act irrationally. Their reaction was unprovoked and out of the ordinary. I would highly suggest you choose another bank.
Mar 3rd, 2024

The other 3 branches of Santander bank in Jersey City had extremely poor reviews, so I was skeptical. But the staff in the Monaco tower brach were ver friendly, courteous and helpful. One of the best bank staff I have ever encountered. They explained everything in detail and answered questions patiently. They even offered water and coffee which I did not expect. If anyone is willing to open an account, you can skip the other 3 branches and go to this one.
Oct 22nd, 2023

Dilshan assisted me with closing on a loan today. He was extremely helpful throughout the process and an absolutely pleasure to work with. Very professional and made the process easy. Ive received excellent professional service at this branch for almost 10 years.
Apr 29th, 2023

Louna, Ray and Stephanie assist my office with commercial transactions on a nearly daily basis. They are absolutely excellent and great at what they do. A very professional branch.
Jun 3rd, 2022

Friendly diverse bank teller's who go the extra mile to complete necessary bank statements and transactions.
Mar 27th, 2022