1125 Maxwell Garage (Propark)

When trying to leave the deck the kiosk ate my credit card. Took almost an hour for the on-call attendant to retrieve it, eating into my travel time for a family gathering. Attendant said he wasn't authorized to discount my fee. Will use city deck next time.
Dec 13th, 2019

Cheaper to get a ticket on the street and contest it. This place sucks.
Mar 12th, 2019

Sign said $15.00 for 5-8 hours and when I paid it charged me $28. No one there to talk to. Have to call Monday!
Nov 7th, 2018

Nov 1st, 2018

DO NOT PARK HERE! We prepaid for parking with Spot Hero. We were leaving past midnight and the doors were completely locked and we were not able to enter the garage. Scanning our ticket did absolutely nothing. There was no on-site attendant. The support service is outsourced to India. A lady we connected with on the kiosk call help button was insisting that they don't sell prepaid tickets and we'd need to buy a new ticket. Which is fraud, but we also literally couldn't buy a ticket if we even wanted to. She finally opened the door after several calls of her hanging up on us. Once we were in the garage, the gate would not open to let us out. The help call button did not work on the exit kiosk. We had to call from the entrance gate kiosk and were finally able to get ahold of someone. He couldn't open the exit gate. We had to leave through the entrance gate. This whole ordeal lasted about an hour, with the majority of it outside in the freezing cold. I will be filing complaints with the city and the Attorney General's Office.
Mar 21st, 2023