Chase Bank

Update: Was finally able to get in touch with a banker at this branch, after dozens of calls. Really wish they were better with answering phone calls.
Feb 3rd, 2024

I have had great exp with chase bank prior moving to Hillsborough. this branch has nothing to offer. They don't deal in cash , if you ask any question from the staff there, they really don't want to help/guide. I was interested to get a business loan, asked for investment plan and till today I haven't received a call whereas I was told, I'll receive a call soon from one of her colleague. The staff not sure what they are busy with, ATM there would have done the job there. no need for the people or branch there. I had my interaction with Padmalata twice. had to cancel a meeting as I knew nothing productive would come up.
Aug 24th, 2023

Jul 26th, 2023

Banker didnt open up my credit card properly resulting in confusion and potential lose of bonus points (100k). When waiting for this matter to be resolved I was told others have to be helped even though I waited for more than an hour after his mistake. I was left high and dry forced to deal with chase customer service overseas. Very very dissatisfied and disappointed
Dec 3rd, 2022

I don t know why the score is low, but I really enjoy the experience there. They are professional and very helpful! Great work!
Jul 19th, 2022