Precision Automotive and Diesel

Do not use this mechanic! My vehicle was returned with damage. Problems were not repaired. I was yelled at by the owner. Since then every time I see a truck owner I asked them who they used as a mechanic. Every single one I have run into so far has said do not use this mechanic. If you're looking for a diesel mechanic just ask diesel truck owners in parking lots or fuel stations. You'll soon find people that are giving the same answer I'm giving now.
Apr 9th, 2024

Very personal people. Nice and friendly.
Oct 14th, 2022

If I could use only one word to describe the service I received it would be WOW!! My Excursion broke down and I was lucky enough that it broke down by Precision Automotive and Diesel. Rob quickly looked at my Diesel engine diagnosed the problems told me the cost. He is very open and forthcoming about his experience with 6.0 Diesel engines. His knowledge instantly made me realize I was fortunate to have broken down there. He provided several options in fixing my engine. I ultimately decided to have him replace everything that was wrong. In addition, he walked me through what I needed to do from this point forward in order to extend the life of my Diesel engine. You will not find anyone more knowledgeable about a 6.0 engine then Rob. He told me that if I have any questions to call him and he would be more than happy to help me. This is a very customer friendly shop. The bottom line was after the repairs were made my 6.0 ran better than it had in years. Take your vehicle to him you will not be disappointed.
Feb 6th, 2024

Something strange is going on at this shop. Mary, the receptionist is kind and helpful. Matt, one of the diesel mechanics is thoughtful and conscientious - I think a very good mechanic. However, the owner, Rob...not sure. They had my work truck for over three months ('99 7.3) and it did not run any better after it was 'fixed'. The problem became worse over the next three weeks and so I took my truck to Metro Injection. Metro had my truck fixed in a week. I went back to Rob to speak with him in person and he denied having accidentaly missed or wrongly diagnosed. He said that they couldn't get the truck to behave poorly, which was untrue - when I first dropped the truck off, Matt and I took it for a test drive and he experienced it exactly - truck when cold would start immediately, but then either die on it's own while warming up or die when coming to a stop just after pulling away...and then be VERY hard to restart. Rob said that he has a great reputation and needed my truck for over three months because he is so busy because of his great reputation and then repeatedly stated that I should watch where I buy diesel - that that was my problem... Never mind that the problem persisted over thousands of miles in different states...many tanks of fuel. I don't like to leave bad reviews, but there is something strange going on here.
Jan 26th, 2023

If I could give this place 0 start I would I I never leave bad reviews they handled my bus very Improfesional the own told us to come in at 8am and they could take a look at the breaks for me we waited there for 8hrs to get charged 800 for only 5 hrs of working taking tires off and putting them back on which we could have done way faster the owner was very rude saying its not our fault we didnt ask him for the price when we called in and we never got a time estame after explaining to the staff we where on a road trip and staying in the bus with no where else to go! Very nom understanding and non communication 10/10 would never ever recommend! After all the wait time they didnt even have the part we needed to get it fixed and couldnt get one for three days and still charged an outrages rate!!
Jul 26th, 2022