Jaime Carlos Barbershop & Nail Salon

The Best Barbershop in Hackensack.
Jan 25th, 2024

I stopped coming here. Dont keep appointments. Make you wait. Doesnt matter if youre a loyal customer that been coming since they opened. You will wait as they chit chat. Wont come here no more. Too many other shops to treat customers as if they dont matter.
Jan 13th, 2024

Jan 1st, 2024

Great Ecuadorian barbershop. Been going here for years. Fernando is my guy, always takes care of me. You can also set appointments so your not waiting.
Dec 22nd, 2023

If I could give ZERO stars, I would. I am a former customer of Jaime and went to him for years. I'll start with the positive, he does a decent haircut. Even though my hair is kept very short, I have a beard and he shapes it nicely and knows how to use a straight razor. I maintained an 8am appointment, every other week for years. Long before Jaime transitioned to the booking app, it was clockwork, until one day Jaime disregarded my standing appointment in favor of someone else. So as a way to maintain my service, I began using the app, no problem. Next, the issue of paying with a debit card. Jaime has been charging a 5% premium to use a debit card, which is not only exorbitant but not allowed by banks because a debit card is the SAME as cash. I expressed my opinion to him, but he continued to charge the fee. As a custom, I believe that it's inappropriate to give gratuities to business owners. However, when I started going to him, I was not aware that he was the owner so I would tip an additional 18% on top of the fee. I would continue to tip after I discovered he was the owner. It continued that way for a while after he was told about the improperness of the fee he was charging. When I spoke with about it again, he said that he felt the fee was proper, so I deducted it from the tip I would add. Regardless, another example of the owner of the business taking advantage. My biggest issue with Jaime, by far, is the fact that he does not respect his customer's time. I had the 8am appointment for years. There was not one time that he was on-time for the appointment EVER. He would roll in, right out of bed and while I would sit in his chair wasting my time waiting for him, he would take his time to wash and comb his hair. He would routinely start my hair cut 15 minutes after my appointment. Then, I had to sit in his chair with the smell dried toothpaste and the stink of someone that just rolled out of bed, all within close proximity. Gross. My most recent and last appointment was a on Saturday February 17th at 8am. I had a hard appointment at 9am for which I could not be late. Yet, 8am, no Jaime, 8:10, no Jaime. I received a text from Jaime that he would be later than usual. Blaming his issue on car problems, not his consistent selfish irresponsibility or disrespect of my time. When he finally did arrive at 8:25, I told him I was annoyed, and I had another appointment that I could not be late for. Oh, the honor he bestowed on me, that he didn't take his sweet time washing his hair. He put the cape on me to start my cut, a HALF HOUR after my appointment. He insisted on trying to give me his excuse and I told him, I wasn't interested in his excuse, and I just wanted to get to my next appointment. All at once, he took the cape off me and threatened not to cut my hair. So, I had to plead with him to stop acting like a petulant child and provide the service for which I was paying and wasting my time. What a disgrace. If you're late once or twice, ok. But, when you are late every time, what are you saying to your customers? You're saying that you don't give a damn about them. There's more than enough barbers in Hackensack, I suggest you look for another.
Feb 29th, 2024