Direct Title & Closing

yoon-hee kim _{on Google}

Mar 11th, 2022

Roseann and Lauren were super helpful with my dire situation. ten years ago bought a house and my attorney used Direct title company for owner's title insurance policy. apparently they told my attorney between closing and recording of deed that there was a judgement against somebody with similar name as me, for which I had to sign an affidavit proving that judgement was not against me. they repeatedly reached out to my attorney to obtain this affidavit but my attorney did nothing to reach me and that judgement ended up on my exclusion of coverage. so back to present, while trying to close on sale of house, the buyer's title underwriter becomes very suspicious of this judgement and refused to close on the house unless that exclusion of coverage is taken off the policy. that in itself was weird to me, but underwriter is insisting it must be taken off to proceed. I frantically emailed for help to Direct Title, and didn't expect anybody to call me so quickly. the next business day, Roseann gave me a call and said she would take off that judgement from the policy stat, as long as I provided affidavit.. I was blown away. Lauren (paralegal) at office was also helpful and suggested I should just come when I told her I would get my paperwork notarized before stopping by. she said she would notarize for me to make the journey one stop. to me it was such a thoughtful gesture. And as soon as I got it notarized, within the hour, Roseann emailed me that judgment had been removed from the policy. that proof saved me from having to put money on escrow and I was able to sell the house the very next day. I am just so grateful that Roseann and Lauren helped me so quickly.. Thank you Roseann and Lauren!!

Jill Kern _{on Google}

Feb 27th, 2021

They are a disgrace!!!!!!!They did our closing on our house and failed to get our escrow money back that was due to us. We had to go to court with the buyers of our house!! JACOB ELKES is a millionaire and owns half of Freehold Township, but yet rips off all of his customers to make money for himself. Him and Margorie Morris are in it together and neglect all of their customers!! He still owes us $5000.00!!!! He is a big scam artist, but yet a millionaire!!

ANTHONY M _{on Google}

Feb 19th, 2020

After reading all the horrible reviews I still have this guy a chance. Just like all the other comments said run! He doesnt respond to emails, doesnt call back, was condescending over the phone as well. Gave him my Paperwork needed to start my closing and never started it. Its sad that hes even listen as a Available attorney for the CGP. Waste of time.

Suraj Desai _{on Google}

Nov 2nd, 2019

STAY FAR AWAY FROM THE TITLE COMPANY!!!! WHICH IS RAN BY ROSANNE AND ALSO JOSH THE ATTORNEY.
I worked with them for 3 of my closings and on each one something went wrong and they said it would be extra for me to fix .
It was mistakes done by the "perfect" Rosanne that claims she is the best , when her own co-workers say she is joke.
Rosanne is extremely rude , she dose not know how to treat customers , and when you tell Josh the owner he says shes been working with me forever.
They don't know how to treat customers, I will never give them business ever again, avoid these people at all cost.
They will waste your time and not do your closing properly and leave you high and dry to fix the issues

tasha r _{on Google}

Oct 18th, 2019

I'm honestly surprised at the amount of negative reviews here, considering my great experience with this company. I just closed on my first home with them yesterday, and they have been very knowledgeable and helpful throughout. If I needed to talk to Josh I was able to reach him easily through the office or by email and honestly most of the time his assistants were able to help me with whatever I needed. This has been a long and stressful process, but none of that stress ever came from them. If I ever need to buy a home again I wouldn't hesitate to use them again.
Also, a shout out to Roseann who handled the majority of my calls and questions without ever making me feel like I was dumb or wasting her time. She was very patient and straightforward with everything and I really appreciated it!