GenRenew

Residential solar customer here. i would never recommend this company to anyone for residential. this project i was told would be completed by Christmas 2022, it is 3/6/23 and i still dont have final inspections on the work complete or the system up and producing electric. what i do have is a full electric bill as usual and a payment for the solar panels that are not producing electric. i was supposed to have a panel upgrade and rerouting of service wire due to furture addition, which i supplied the sales team with at introduction of this project. those plans were disregarded in their installation plan which put major delays on the project and a service bill that went from the quoted 2600 to 6100 after project was started. they also tried to install a new panel with all minisplit breakers with no room left for any additional circuits. all circuits in house currently wouldnt even fit when they double tapped a few to leave at 730 pm, and the next morning at 7 am in 9 degree temps i had no water. i called a well company who came by and tested my well to find out there was no power. they installed two seperate 20 amp breakers instead of a double pole 20 amp breaker. so far this project has been a complete mess. maybe i will have my panels producing electric before month #3 of double payments. UPDATE still paying on loan and still have no Energy produced by the solar panels. im sure GenRenew has cashed their check from the loan i been paying on and still dont have service. Services: Installation, Electrical panel replacement or upgrading, Roof installation
Apr 3rd, 2023

I've been researching solar for over a year now. SunPower (solar manufacturer) always popped up on my radar. The SunPower Equinox System is built and manufactured here in the US. With an industry leading 25 year warranty it's a piece of mind knowing the system is covered, including labor. SunPower clearly shows they stand by their equipment. Compared to other solar competitors you'll deal with three different manufacturers (panels, inverters, and racking system) on three different warranties. So I was sold on what panel I wanted to go with. The next step was to research the installer. Received a number of different quotes and was connected with GenRenew. Since I wanted to purchase the system I was connected with GenRenew's co-founder Michael Mullen. From day one, Michael went above and beyond to earn my business. I've learned that GenRenew is a Master SunPower dealer. Knowing GenRenew only works with SunPower equipment this gave a piece of mind I'd be in good hands. Once the contract was signed and initial down payment was made, I was then connected with Lindsay Fischer. She's a jack of all trades and became my primary contact. Once the village permit and Comed net-metering was approved, the system was ordered. The installation team, including the electrician, were top notch. Both were done in two days total. We just had our village inspection and passed. Less than an hour later I receive a call from Lindsay that ComEd already approved the system and has been turned on. I can't speak highly enough of this company and employees. A++ **UPDATE** No longer a SunPower dealer. Both Michael and Linsay are no longer with the company. Been directed to contact SunPower going forward.
Jun 29th, 2022

We cutting down two trees in Weaton illinois, they dont pay me my service over $5000.00 dollars. Dont do it business with this company they arent responsible. Owner of the property is witness, their salesman and one of the supervisors or manager that they fired, We got the agreement with the property owner and supervisor (manager) that they fired. Exactly 3 years ago that you dont wanted pay for the service.
Feb 14th, 2022

Jan 5th, 2022

The electrician they sent out was a truly great guy. This was an inverter replacement on a 19 year old system. I felt comfortable leaving him alone in our house. He was very courteous, very knowledgeable, and I cannot say enough about my experience today. In the past Ive run organizations with thousands of employees now I am older and washed-up in corporate America (like anyone over 55) but this young man is exactly the kind of person I would relish to have on my team. Service: Electrical panel replacement or upgrading
Dec 2nd, 2021