Woori America Bank - Fort Lee Branch

Woori America Bank's policy is that courtesies and perks that you get at any other bank at EVERY location they have, are restricted to one location only. Where you opened your account. They try to funnel you to one location only. This is not a bank you want to do business at if you want convenience.
Jan 22nd, 2023

Why are they so busy all the time and not friendly / kind to customers? I just stopped by to ask couple of questions and the lady was so busy and talked to me in rude way. (Ms.Lee) she talked to me in Korean so fast and when I didn't understand quite exactly what she requested, I felt like she was kind of upset or irritated by me. so I felt like I couldn't talk to her anymore. I'm not familiar with woori american bank and I didn't know what to ask exactly but is that my fault? You guys don't know what customer service means?
Dec 4th, 2022

(Translated by Google) What should those who have to do banking work only on Saturdays do? (Original) ? .
Jul 30th, 2022

This Korean bank is really a sorry excuse for being a Korean bank representing Korean Americans. Point by point comparison indicates that not one service is competitive and is lack of...The only thing it provides is Korean speaking representatives. Again, a sorry excuse to exemplify how great services are for banks in Korea. Stay away if you speak English! I will hope that Woori Bank shapes up for the future...
May 24th, 2022

I'm closing my accounts. I'm done with this bank. Never ever ever dealing with Woori America Bank ever again. Never sent me checks or cards or anything. Tried to charge me for every little thing. I went to a different branch and the manager there said that they can't waive the fees because the account was started at a different branch but they normally are waived for the amount I kept at the bank. So the branch manager in NYC called the Fort Lee branch and told me the branch manager wasn't in and to talk about the fee waiving on Monday. Why would I want to stay with a bank that doesn't send me a debit card or atm card or checks or anything? No thanks. I'll go to a bank that actually treats me like a customer. EDIT: They even back tracked on the fee waiving they promise. Do not trust this bank ever.
Jan 16th, 2023