Calvin Klein

Easter Sunday visit to the store. Fitting room lady employee was rude and made racist comments saying its always yr kind !!!! I know this must come from her hatred for immigrant side, but is unacceptable and uncomfortable .She was loud and was trying to argue about us waiting near the Jean area of the waiting room where my brother was trying jeans. She does not belong within the CK brand as we see it. We informed her rude and racist behavior to the store Manager who assured us that he will give her some corrective action !
Mar 29th, 2024

Extremely rude employees. They were making fun of us right in front of us.
Jan 21st, 2024

Dec 3rd, 2023

Nov 7th, 2023

Well where do I begin? Lets start with the fact that this was by far thee most disgusting, disappointing, and despicable Calvin Klein location Ive ever visited. Room for opportunity would be not only an understatement but a complete lie. As my partner and I entered the Calvin Klein Establishment in New Jersey Gardens Mall after shopping in about 3 other stores because the mall was beginning to close. We see employees just parlaying around as well as maintaining the floor. Not one single employee greeted us or simply even suggested helping with anything. We had to carry around the merchandise that we wanted to purchase in our hands along with our shopping bags from other stores. In the midst of shopping we just so happen to stubble upon mesh shopping bags for the merchandise. Miracle indeed because, its not like an associate offered them to us making the shopping experience easier. Its not like we received any customer service during the first half of this DISGUSTING EXPERIENCE. After placing our items in the bags we were approached by an employee. She was about 5ft , stocky Latina woman with a very nasty attitude. Accusing my partner of stealing and placing the merchandise in our shopping bags. Now! One can imagine the confusion of two customers who came into a store to shop yet, didnt receive any customer service whatsoever in what seemed to be an unprofessional work environment. On top of that get accused of shoplifting! And it gets even worse folks. After, she searched my partners bags only to find Michael Kors, Guess, Tommy Hilfiger, and NOT CALVIN KLEIN ! We simply asked her for an apology. And she had the audacity to say Are You Gonna Keep Shopping?. ABSOLUTELY DESPICABLE!! Honestly this location needs to be shut down indefinitely for 1. Lack of professionalism! 2. Lack of customer service! 3. Personal conversations on the clock! and 4. Racially Profiling! I am traumatized Ive never been accused of a crime in my life and have never committed one. And the fact that Calvin Kleins New Jersey Gardens Location doesnt enforce customer satisfaction or respect then I will simply take my hard earned money else where. Its just unfortunate that humanity has clearly fallen spiritually so low that you cant even go into Calvin Kleins and purchase a few pair of jeans and tops without receiving any customer service and being accused of thievery. Yikes #CALVINDECLINED
Oct 31st, 2023