Santander Bank Branch

When it first opened up for about 5 years it was five stars when covid hit in the Portuguese lady or Greek lady that sat by the cashiers when she left and went to hell. They still working in Corvette schedule one or two people there and have to go and buy appointments before you just walk in talk to somebody that took care of your business. I'm thinking of finding another bank not taking all my friends with me if this don't change.
Jan 17th, 2024

Santander Bank is the best here in USA. I like everything from them
Sep 20th, 2023

Sep 2nd, 2023

This is the most unprofessional branch I have visited. The teller Camilla was very rude. She has no formality nor does she greet you. I was told to wait and speak to the branch manager regarding my account and the bank manager came to me after an hour of me waiting to say that she has too many appointments and cant speak with me. She was very rude Whalen saying this, also was very dismissive when telling me so. She said her name was Raidy.
Aug 28th, 2023

My Husband & I had the absolute worst experience at this branch. Its like pulling teeth to get someone to call back, false follow up promises. I had a hold on my check since may. Over $2,000 floating in the air. I did everything in my power to resolve the situation. Followed the steps required & got empty promises of a follow up. I work everyday. The free time I get, I pop up and they cant assist me. They keep telling me 3 business days or next week. Customer Service should be priority but sadly its not. The lady who was assigned to our issue would dodge us & ask the gentleman in the private office for assistance. ( He was helpful but also busy) Everyone else acts like chickens with their head cut off. I wont be back to this location.
Jul 10th, 2023