Bank of America (with Drive-thru ATM)

Someone called from this office business phone number claiming they had notice activity on my zelle account and transferred me to someone to "zelle" office to input numbers they gave me , trying to get me to send them "a cancellation code" via zelle. If this is no longer an in person office (which is regrettable) BOA should make sure the line is closed.
Mar 29th, 2024

Avoid this branch unless you're using ATM!!! The staff needs a refresher in customer first as they lack sense of urgency and priority. Totally defeats purpose of having an appointment as they make you wait past appointment time
Mar 26th, 2024

Wonderful staff. Efficient service. The staffs are pleasant, accommodating and professional. I had a pleasant experience and accomplished my visit purpose.
Feb 27th, 2024

Please avoid going into this bank for ANY service at all cost besides possibly using the ATM. I love Bank of America and had them for over 20 years. Never have I ever experienced such poor customer service and just complete lack of knowledge about how Bank of America processes and procedures work. 3 different ladies were telling me three different things even from the manager there! She acted like she knew what she was talking about but actually none of them ended up being correct! Shouldve trusted all the poor reviews for this place and went somewhere else. Total waste of time. PS - I did go to another Bank of America and got me straightened out with way better customer service. Please dont waste your time coming here.
Jan 19th, 2024

Jan 8th, 2024