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      Jackson Hewitt Tax Service

      ( 20 Reviews )

      Jackson Hewitt Tax Service
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      Hours

      Thursday:
      Closed
      Friday:
      Closed
      Saturday:
      Closed
      Sunday:
      Closed
      Monday:
      10:00 AM - 7:00 PM
      Tuesday:
      Closed
      Wednesday:
      Closed
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      Chamber Rating

      Verified Member
      4.4 - (20 reviews)
      17
      0
      0
      0
      3
      Read Our 20 Reviews

      Chamber Rating

      Verified Member
      4.4 - (20 reviews)
      17
      0
      0
      0
      3
      › ‹
      • Niara Mia

        Horrible service and poor, impatient attitude. Had an appointment for 3pm. I was on time and had my documents. It just took my phone some time to connect to send documents via the link the gentleman sent. The whole time I'm using the link, the guy is pestering me to hurry up because his link is going to expire. I keep telling him that I know, be patient. No, instead he continues to get more annoyed at me taking my time. Starts to babble about the time etc. He then starts to speak to me in a condescending tone to which I respond telling him that's uncalled for. He's raising his voice, yelling and arguing with me about right and wrong. If the tax preparer isn't american, don't use them. This guy is a short Indian fellow. Sexist and doesn't seem to like to deal with women. Or he could be racist.
        Dec 22nd, 2023

      • a b

        Listen up!!! Jackson Hewitt is the only way to go ,no doubt......
        Feb 28th, 2023

      • Daaiyah Bilal

        Jackson Hewitt Tax Service has been a great help in explaining all the details of the IRS expectations and policies. This includes all the details that their clients need while they make an informed decision about their tax return .I highly favored their services. Don't look at the cost, just appreciate the time and effort that it takes to help you make an informed decision.
        Jan 21st, 2023

      • Asia Lewter

        DO NOT GO HERE! For 2 w2 forms and one dependent I was charged $800! He didnt tell me how much I was charged until the paperwork was already put in! He was supposed to refund me back $270 and refused because I spoke on my experience. He is crooked! I am currently taking legal actions. Do not go to this man!!
        Nov 15th, 2022

      • Steven Ulate

        The gentleman in charge was very nice but just because i had one federal and two state tax forms they were going to charge me 400 $ just for the work.... outragous and rediculous. Ik never going here ever again
        Sep 15th, 2022

      Read Our 20 Reviews

      About
      Jackson Hewitt Tax Service

      Jackson Hewitt provides year-round support to hard-working clients with innovative, low-cost tax solutions. Call us for availability. Our clients get the Maximum Refund and Lifetime Accuracy guarantees, or we pay. Still need to file? Call our office or visit us online to learn about all available filing options. We are happy to help with your tax needs.

      Contact Info

      Services

      • ELECTRONIC FILING
      • FEDERAL RETURNS
      • REFUND ANTICIPATION LOANS
      • STATE RETURNS
      • TAX RETURN PREPARATION

      Languages

      • English

      Questions & Answers

      Q What is the phone number for Jackson Hewitt Tax Service?

      A The phone number for Jackson Hewitt Tax Service is: (973) 672-5300.

      Q Where is Jackson Hewitt Tax Service located?

      A Jackson Hewitt Tax Service is located at 15 Prospect Street, East Orange, New Jersey 07017

      Q What is the internet address for Jackson Hewitt Tax Service?

      A The website (URL) for Jackson Hewitt Tax Service is: https://office.jacksonhewitt.com/tax-preparation-services-locations/en/nj/east-orange/15-prospect-street/13666?utm_source=extnet&utm_medium=local&utm_campaign=localmaps&utm_content=13666

      Q Is there a key contact at Jackson Hewitt Tax Service?

      A You can contact Drilok Ahuja at (973) 672-5300.

      Q What days are Jackson Hewitt Tax Service open?

      A Jackson Hewitt Tax Service is open:
      Thursday: Closed
      Friday: Closed
      Saturday: Closed
      Sunday: Closed
      Monday: 10:00 AM - 7:00 PM
      Tuesday: Closed
      Wednesday: Closed

      Q How is Jackson Hewitt Tax Service rated?

      A Jackson Hewitt Tax Service has a 4.4 Star Rating from 20 reviewers.

      Key Contacts

      image
      Drilok Ahuja
      Manager

      Hours

      Thursday:
      Closed
      Friday:
      Closed
      Saturday:
      Closed
      Sunday:
      Closed
      Monday:
      10:00 AM - 7:00 PM
      Tuesday:
      Closed
      Wednesday:
      Closed
      Nearby Jackson Hewitt Locations

      Ratings and Reviews
      Jackson Hewitt Tax Service

      Overall Rating

      Overall Rating
      ( 20 Reviews )
      17
      0
      0
      0
      3
      Write a Review

      Niara Mia on Google

      image Horrible service and poor, impatient attitude.
      Had an appointment for 3pm. I was on time and had my documents. It just took my phone some time to connect to send documents via the link the gentleman sent.
      The whole time I'm using the link, the guy is pestering me to hurry up because his link is going to expire. I keep telling him that I know, be patient. No, instead he continues to get more annoyed at me taking my time. Starts to babble about the time etc.
      He then starts to speak to me in a condescending tone to which I respond telling him that's uncalled for. He's raising his voice, yelling and arguing with me about right and wrong.
      If the tax preparer isn't american, don't use them. This guy is a short Indian fellow. Sexist and doesn't seem to like to deal with women. Or he could be racist.

      Business Response on Google Dec 20th, 2023
      Thank you for bringing these concerns to our attention Niara. I'm truly sorry to read that we let you down during your most recent visit with us. We hold our Tax Pros and offices to the highest standards in the industry, and we would like to work with you directly to review the feedback you've provided in an effort to fully deliver on our brand promise. Please contact our Client Care team at 800-234-1040 and our team will ensure that your concerns are escalated appropriately to obtain the best possible outcome for you at Jackson Hewitt. We look forward to being of further assistance! -Tammi, Jackson Hewitt Care Team

      a b on Google

      image Listen up!!! Jackson Hewitt is the only way to go ,no doubt......

      Business Response on Google Nov 22nd, 2022
      Hi A B! Thank you for choosing Jackson Hewitt this season. It's our pleasure to provide you with great service! Be sure to send your family and friends our way! We look forward to serving you again soon! - April, Jackson Hewitt Care Team

      Daaiyah Bilal on Google

      image Jackson Hewitt Tax Service has been a great help in explaining all the details of the IRS expectations and policies. This includes all the details that their clients need while they make an informed decision about their tax return .I highly favored their services. Don't look at the cost, just appreciate the time and effort that it takes to help you make an informed decision.

      Business Response on Google Feb 13th, 2023
      Hi Daaiyah, thank you for taking the time to leave a 5-star review! We loved hearing you had such an awesome and comfortable experience with us as your local Tax Pro was informative and friendly. Thanks again for choosing Jackson Hewitt, we look forward to seeing you again next tax season! Please be sure to share your experience with any friends or family in need of a Tax Pro. -Natasha, Jackson Hewitt Care Team

      Asia Lewter on Google

      image DO NOT GO HERE! For 2 w2 forms and one dependent I was charged $800! He didnt tell me how much I was charged until the paperwork was already put in! He was supposed to refund me back $270 and refused because I spoke on my experience. He is crooked! I am currently taking legal actions. Do not go to this man!!

      Business Response on Google May 28th, 2022
      Thanks for sharing your feedback Asia. Your feedback is important, as we strive to provide excellent customer service to our clients. I'm sorry to hear this was your office experience when you visited with us. Our tax preparation services come reinforced by a Maximum Refund Guarantee along with our Lifetime Accuracy Guarantee & IRS Audit Assistance, because Jackson Hewitt has you covered if ever the need arises. The team in your local office are happy to review any charges and/or any further issues you may be experiencing. Please feel free to reach out to us at 1.800.234.1040, and our Client Care Team would be happy to pull up your account and answer and questions/concerns you may have as well. We always appreciate the opportunity to be of service. - Melinda, Jackson Hewitt Care Team

      Steven Ulate on Google

      image The gentleman in charge was very nice but just because i had one federal and two state tax forms they were going to charge me 400 $ just for the work.... outragous and rediculous. Ik never going here ever again

      Business Response on Google Aug 30th, 2022
      Thank you for the honest feedback on the very nice service from your local Tax Pros, Steven, though I'm sorry to hear you found our fees to be unreasonable. Our tax preparation services come reinforced by a Maximum Refund guarantee along with our Lifetime Accuracy Guarantee & IRS Audit Assistance, because Jackson Hewitt has you covered if ever the need arises. If there are any additional concerns we can assist with, please give us a call at 800-234-1040, so we can address any issues with the attention deserved. We hope to hear from you if we can be of further assistance, and appreciate the opportunity to be of service. Thank you for sharing your concerns with Jackson Hewitt.- Stephanie, Jackson Hewitt Care Team
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      Overall Rating

      Overall Rating
      ( 20 Reviews )
      17
      0
      0
      0
      3

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