CVS

I would like to commend a young lady named Lilian from the Pharmacy department. I called and was in so much discomfort. I never had a pharmacist care so much as to give me a call back to make sure I was fine and if I was able to get the prescription from the doctor because they would be closing soon. She actually cared so much. She was professional and kind. She informed me that the CVS in Ledgewood would be open until 7:00pm~ one hour longer. I never knew that. You dont see this kind of caring ways today! Because of her, Lilian from the Randolph location ~ and Emma and Brad from the Ledgewood location , I will always be a CVS customer!
Feb 19th, 2024

Worst service! Got to the drive through window at 1:20pm and the tech told me that my insurance is not working and she said it will cost me $200 told her to pls. check again and she said she is going to lunch in ten minutes and for us to comeback at 2pm smh but my daughter really needs her medicine so we decided to wait at the parking lot, we came back at 2pm and she told me she just got back from lunch and that she going to call again and for us to come around. We came around and there was 3 cars in front of us, finally got to the window and another tech was there, gave her the info and she said oh the other tech is working on it, I asked how much longer and she said she doesn't know and for me to pull up on the side and she will wave me back when ready, after 15min. She called me from the window and told me that they called the insurance company and that my daughter does not have coverage, I told her to pls. give my card back so l can call my insurance and after I got home I called and they told me no one put a claimed and that I am covered. Hate how people have to lie and have no care about peoples needs they should be a shame of themselves. Never coming back there again.
Mar 9th, 2024

Always ask 'do you have CVS card . I'm old sometimes forget to use the card if they don't ask me like yesterday .
Jan 9th, 2024

Cant wait to change to a different pharmacy. They had me waiting 45 minutes to have me leave without my medication after they told me itll take 30 minutes. When complaining they said they shouldve told me to come back later!. So unprofessional!!
Dec 22nd, 2023

It is far more likely that they accidentally receive a shipment of medicine than actually ordering one. CVS will begin to close stores nationally this year and next year. The writing is on the wall, set up with a local pharmacist asap. Shareholders are cashing out and corporate is getting shafted. Seriously, go to a local pharmacist. Let CVS wither and die.
Dec 17th, 2023