CCRM | IRMS - Clark

I want to thank Dr. Hessler and her team for everything! My husband and I are very grateful for the gift that you guys have given us. Dr. Hessler and her team are very patient. They explained everything to us when we needed clarification. They respond quickly and are on top of everything from responding to messages, making sure insurance is covering us, upfront costs, etc. We were never surprised with anything because they were transparent and detailed about everything. We recommend IRMS for anyone who wants to conceive.
Dec 25th, 2023

If you are going to see Dr. Hessler, you should know: You will rarely speak to her directly and will need to remind her to review your lab work multiple times so that it can show up in your online portal. You will often ask to have her review results of lab work because their portal does not show any reference ranges. No one will schedule a call with her and when this becomes an issue later on you will be told that its a two way street. You will also be told that the portal does show reference ranges for everyone else but will not be offered any solutions to fix your view on the website or app. You will be rescheduled for an appointment that is actively happening 20 minutes in and then she will blame it on her staff. You will have to ask for alternative procedures that she didnt think to offer herself. You will ask for costs of IVF and Billing will never contact you. When you are transitioning clinics and share your experience, she will call you to be confrontational, tell you that you are being disrespectful, and suggest its time to transition care as if it it wasnt already happening. There are some truly amazing people at IRMS, including the phlebotomists, several of the nurses, and the front desk. Im also glad that there were so many people that had positive experiences with this clinic and hopefully mine was simply a one-off. But I have never been treated so poorly by someone who deems herself a medical professional and I cant soundly recommend a relationship with Dr. Hessler to anyone trying to conceive.
Dec 20th, 2023

De Hessler is the best! One of the kindest doctors Ive ever had, and obviously it being fertility related it makes it that much more important. Her and her team helped us successful build our family and put us at such ease with the process. Never pushy, gives you all the options, explains things in detail, works with your time schedule, and her nurses were always there to answer my often silly questions. If you are having doubts, just go talk to her! The only small piece I wish was a bit better (which is completely unrelated to the incredible medical care from Dr Hessler) Is the IRMS offices can run behind on appts sometimes. Although I dont think Ive ever been to any dr office that ran on time so could be a moot point. Thank you again Dr Hessler and team!
Dec 12th, 2023

Irms in Clark has been absolutely amazing! I came in 2021 with trouble getting pregnant and in a few months they detected that both tubes were blocked and successfully got me pregnant with my baby girl! Now I am currently 8 weeks pregnant again with a baby boy and couldnt have done it without their help. Dr hessler and staff are amazing and kind through every process. They are the reason Im a mommy couldnt be more grateful.
Nov 6th, 2023

I cant say enough good things about IRMS in clark. I was referred here when I told my OBGYN I was tracking my ovulation for a while and it always was considered low and I was having trouble conceiving. Every apt I had, whether it be for bloodwork, ultrasound, or see Dr. Hessler, was a great experience. The appointments were always so timely and I was always in and out. All the staff was always so friendly, informative, and quick. Honestly, Ive never had a doctors apt that went so seamlessly, non the less multiple! My partner and I LOVED Dr Hessler. She made the experience so comfortable for us both. I had bloodwork done to check my ovulation and it told exactly when I would be ovulating. I was scheduled for an ultrasound to see if there were any blockages and before the apt, I ended up conceiving without any other tests or procedures! After learning I was pregnant, they followed up with me still and ensured my pregnancy was progressing how it should with bloodwork and ultrasounds until I made my first ob apt. I really cant say enough good things and how appreciative I am of this doctor and staff!
Sep 12th, 2023