Land Rover Cherry Hill

Steve Bliss _{on Google}

Feb 23rd, 2024

We recently worked with Thiago to acquire our 2024 Velar. He was attentive and thorough and great to work worth. We look forward to working with him and LRCH again in the future.

Adam Zaken _{on Google}

Feb 11th, 2024

I am a consistent customer at LRCH, I have purchased vehicles in a bunch of dealerships and this one is by far the best. The attention the Brad and AK give to each customer and how they prioritize customer satisfaction is what separates this dealership from the rest.
Love it here and will keep shopping here from my cars.

j-s wong _{on Google}

Feb 8th, 2024

I've been a loyal Land Rover owner for decades; thus, may be biased on the brand. However, I am truly positively surprised with the feel and performance of the Defender I purchased.
Moreover, what continues to keep me loyal to JLR Cherry Hill is one sales consultant, AK Kazan. His attentiveness, care and consideration are the epitome of authentic and genuine customer service.

Angel Chapman _{on Google}

Jan 16th, 2024

Thiago Guimaraes.was my sales specialist on the purchase of a Range Rover HST. Highly recommend seeing Thiago. No pressure and I didnt feel rushed. Process was easy. His years of working with Land Rover showed in his phenomenal knowledge of the vehicle! Elated with my purchase and experience at Land Rover of Cherry Hill!!

Yolanda Jones _{on Google}

Jan 25th, 2024

First, I want to start out by saying that I never thought after 28 years with BMW that I would ever leave, but I did. Five years ago, I was curious about a Range Rover, so I sought one in Cherry Hill. While on the lot, a gentleman named AK approached me and asked if I needed any help. So I told him my situation with my BMW and how unsatisfied I was . He said well we can get you out of it."" How much do you owe. I told told him he ran the numbers, and they weren't in my best interest at that time. He said, "Here's my card, and when you're ready, come back, I'll be here." Fast word 6 years later, I came back but forgot I had spoken to AK and was approached by a woman. It was very nice and gave me some valuable information about leasing. I was coming to the end of my lease and still was undecided. When I went back to BMW and asked about purchasing the vehicle, the numbers just didn't make since to buy a 3 years-old car for the crazy amount of interest, along with a down payment on a vehicle that I am already leasing. At that point, I had made up my mind and decided to leave BMW because my loyalty clearly didn't mean anything, so why should I say. I loved my client advisor, but I needed to change, and I did. I called AK and made an appointment to build me a vehicle. We sat down, and he patiently went through every step of my build, and in the end, I was a new owner of a Landrover Defender. I probably was in and out in an hour. AK is an awesome, patient caring, soft-spoken man with a big heart. He made my buying experience an amazing one, and Dan, the finance manager, did just as an awesome job taking time to discuss all my other options with no pressure added.
UPDATE: TRIP INTERRUPTION
On December 28th, my trip to South Carolina was interrupted by my new 2023 Defender, breaking down over 650 miles away from home and 10 minutes away from my destination, on a dark highway with barely having hazard lights. I had to call for the local police to sit behind me so that my family and I wouldn't become a fatality. My 14 years old daughter cried the entire time. The nice and friendly North Myrtle South Carolina police waited with us for 4 hours with their lights on, so no one would hit us. Finally, 4 hours later, roadside assistance came to tow my truck to the nearest Landrover dealer, which was in Wilmington, North Carolina, an 1 hour and 15 minutes away. Once my vehicle was towed, my family and I would have been stranded on the highway either to wait for roadside assistance to send for an Uber to pick us up, but thankfully, the nice North Myrtle beach police officers escorted us to our destination. The following morning, I called the dealership to which my vehicle was towed and spoke to an amazing specialist named Charles Howard. He was my knight and shining armor. The entire 3 weeks of my vehicle was at the dealer. Yes, 3 weeks until the parts would come in, but in the meantime, I was in South Carolina trying to figure out how I'm going to continue my vacation, let alone get home. I called the dealer, and he said to call roadside assistance and tell them your trip was interrupted and you need a rental car. I called only to speak to 2 idiots and gave me no advice, nor would tell me my roadside assistance benefits and told me that they can't offer me a rental car. Call back and ask for a supervisor. I did and spoke to someone who confirmed and ordered me an Uber to the rental car agency. When I finally got home, I called the dealer because I had to return the rental vehicle the next day, and now I don't have a vehicle. I called Cherry Hill Jaquar Landrover only to get the run around by AK and Joe, the sales manager. I asked for a loaner, and they said if my car is at the dealer for 2 weeks, then they'll give me a loaner. Well, it was 3, and they said it was nothing they could do. I will have to figure it out myself because they never had this happen before. Where was the professionalism and the customer service AK. You were my client advisor and should have advised me better. Instead, he chose not to help