Route 23 Auto Mall

( 891 Reviews )

1301 State Route 23
Butler, New Jersey 07405
(973) 838-0800
Website

Welcome to Route 23 Auto Mall

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Hours

Saturday:

9:00 AM - 4:00 PM

Sunday:

Closed

Monday:

9:00 AM - 8:00 PM

Tuesday:

9:00 AM - 8:00 PM

Wednesday:

9:00 AM - 8:00 PM

Thursday:

9:00 AM - 8:00 PM

Friday:

9:00 AM - 8:00 PM

CALL DIRECTIONS WEBSITE REVIEWS

Chamber Rating

Verified Member

4.4 - (891 reviews)

715

Read Our 891 Reviews

Chamber Rating

Verified Member

4.4 - (891 reviews)

715

› ‹

Timothy Miller
On Saturday my father in-law and I went to Rt23 ford auto mall in search of 2 explorers, we walked in the store and spoke with Steve. He took us out and showed us their inventory and aloud us to test drive as we wished. Steve answered all our questions and was very personable! We had both vehicles bought, paid for, detailed and insurance set up in under 3 HOURS! Both myself and my Father in-law will be using this dealership again in the future!
Apr 3rd, 2024
Bob
I recently picked up my 2024 Ranger, took a long time to get manufactured and thought out that process anytime I contacted or meet with my salesman he was always very pleasant and got me all the information I needed. I am very happy with the service I received from Route 23 Automall and especially my salesman William.
Apr 1st, 2024
0z
Unprofessional, time-wasting dealership, among the worst I've dealt with in North Jersey. They gave me the lowest of lowball offers for my immaculate trade-in, compared to any other dealer, and the salesman I dealt with was slow, and never returned my call when I offered a cash price to purchase the car instead of do a trade-in. Funnily enough the exact same car is still for sale almost 2 months later (for an even higher price), wonder why, despite being told it had sold. If you look through the reviews, they also have sales employees giving 5* reviews. Their loss, as I ended up purchasing a car at a different Ford dealership, and received excellent service, unlike at Route 23 Automall.
Apr 1st, 2024
John Ingrassia
Couldnt be happier. Quick service, good communication and work is always done right.
Mar 30th, 2024
Cornelius Swart
Highly recommended. We had a great experience with Anthony. He was no pressure, up front, and kept his word. We got the Bronco we wanted and the negotiations were fair and reasonable. Great guy, great deal, great dealership.
Mar 30th, 2024

Read Our 891 Reviews

About
^{Route 23 Auto Mall}

Route 23 Auto Mall is your new and certified pre-owned Ford dealership. As a leading Ford dealer located in Butler, NJ on Route 23, we have a wide variety of new and pre-owned cars, trucks, and SUVs to choose from. Stop by Route 23 Auto Mall or search our online inventory to find the right vehicle for your needs, your budget, and you.

Contact Info

(973) 838-0800
(866) 838-0800
Website
Facebook
Twitter

Products

New Ford Models
Bronco Sport
Ford Edge
Ford EcoSport
Escape
Ford Expedition
Ford Expedition Max
Ford Explorer
Ford F-150
Ford F-250 Super Duty
Ford F-350 Super Duty
Ford F-450 Super Duty
Ford Fusion Hybrid
Ford Mustang
Ford Ranger
Ford Super Duty F-450 DRW
Ford Super Duty F-550 DRW
Ford Transit Cargo
Ford Transit Connect Cargo
Ford Transit Crew
Ford Transit Cutaway
Ford Transit Passageway
Certified Pre-Owned Vehicles
Used Vehicles

Services

New Ford Dealer
Certified Pre-Owned Dealer
Oil Change
Battery Check/Replacement
Wheel Alignment
Filter Replacement
Tire Rotation
Scheduled Maintenance
Steering and Suspension
Transmission Service
Engine Diagnostic and Repair
Brake Inspection and Service
Cooling and Heating
Belt/Hose Check/Replacement
Fuel System Service
Parts
Service Center

Specialities

Certified Pre-Owned Vehicles
New Ford Models

Images

Questions & Answers

Q What is the phone number for Route 23 Auto Mall?

A The phone number for Route 23 Auto Mall is: (973) 838-0800.

Q Where is Route 23 Auto Mall located?

A Route 23 Auto Mall is located at 1301 State Route 23, Butler, New Jersey 07405

Q What is the internet address for Route 23 Auto Mall?

A The website (URL) for Route 23 Auto Mall is: https://www.23ford.com/?utm_source=google&utm_medium=organic&utm_campaign=googlebusinessprofile

Q How big is Route 23 Auto Mall?

A Route 23 Auto Mall employs approximately 20+ people.

Q What days are Route 23 Auto Mall open?

A Route 23 Auto Mall is open:
Saturday: 9:00 AM - 4:00 PM
Sunday: Closed
Monday: 9:00 AM - 8:00 PM
Tuesday: 9:00 AM - 8:00 PM
Wednesday: 9:00 AM - 8:00 PM
Thursday: 9:00 AM - 8:00 PM
Friday: 9:00 AM - 8:00 PM

Q How is Route 23 Auto Mall rated?

A Route 23 Auto Mall has a 4.4 Star Rating from 891 reviewers.

Hours

Saturday:

9:00 AM - 4:00 PM

Sunday:

Closed

Monday:

9:00 AM - 8:00 PM

Tuesday:

9:00 AM - 8:00 PM

Wednesday:

9:00 AM - 8:00 PM

Thursday:

9:00 AM - 8:00 PM

Friday:

9:00 AM - 8:00 PM

Nearby Ford Locations

Ratings and Reviews
^{Route 23 Auto Mall}

Overall Rating

( 891 Reviews )

715

Write a Review

Timothy Miller _{on Google}

Apr 3rd, 2024

On Saturday my father in-law and I went to Rt23 ford auto mall in search of 2 explorers, we walked in the store and spoke with Steve. He took us out and showed us their inventory and aloud us to test drive as we wished. Steve answered all our questions and was very personable!
We had both vehicles bought, paid for, detailed and insurance set up in under 3 HOURS! Both myself and my Father in-law will be using this dealership again in the future!

Business Response_{on Google} ^{Mar 31st, 2024}

Hello Timothy, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! At Route 23 Auto Mall, LLC, we value our customers and we look forward to seeing you on your next visit. Take care!

Bob _{on Google}

Apr 1st, 2024

I recently picked up my 2024 Ranger, took a long time to get manufactured and thought out that process anytime I contacted or meet with my salesman he was always very pleasant and got me all the information I needed. I am very happy with the service I received from Route 23 Automall and especially my salesman William.

Business Response_{on Google} ^{Apr 1st, 2024}

Hi Bob, thank you for taking the time to leave us your response to our staff's outstanding customer service! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

0z _{on Google}

Apr 1st, 2024

Unprofessional, time-wasting dealership, among the worst I've dealt with in North Jersey. They gave me the lowest of lowball offers for my immaculate trade-in, compared to any other dealer, and the salesman I dealt with was slow, and never returned my call when I offered a cash price to purchase the car instead of do a trade-in. Funnily enough the exact same car is still for sale almost 2 months later (for an even higher price), wonder why, despite being told it had sold. If you look through the reviews, they also have sales employees giving 5* reviews. Their loss, as I ended up purchasing a car at a different Ford dealership, and received excellent service, unlike at Route 23 Automall.

Business Response_{on Google} ^{Apr 2nd, 2024}

Hi, we regret to hear that you had this experience with us. Please reach out to our General Manager, Solomon Faizi at 973-838-0800 if you’d like to discuss this matter further. We look forward to hearing from you. Take care.

John Ingrassia _{on Google}

Mar 30th, 2024

Couldnt be happier. Quick service, good communication and work is always done right.

Business Response_{on Google} ^{Apr 1st, 2024}

Hi John, we're pleased to hear everything was completed to your satisfaction! Safe travels!

Cornelius Swart _{on Google}

Mar 30th, 2024

Highly recommended. We had a great experience with Anthony. He was no pressure, up front, and kept his word. We got the Bronco we wanted and the negotiations were fair and reasonable. Great guy, great deal, great dealership.

Business Response_{on Google} ^{Apr 2nd, 2024}

Hi Cornelius, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Please let us know if there is ever anything else we can do for you! Safe travels!

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Overall Rating

( 891 Reviews )

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Route 23 Auto Mall

Hours

Chamber Rating

Chamber Rating

About Route 23 Auto Mall

Contact Info

Products

Services

Specialities

Images

Questions & Answers

Q What is the phone number for Route 23 Auto Mall?

Q Where is Route 23 Auto Mall located?

Q What is the internet address for Route 23 Auto Mall?

Q How big is Route 23 Auto Mall?

Q What days are Route 23 Auto Mall open?

Q How is Route 23 Auto Mall rated?

Hours

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Ratings and Reviews Route 23 Auto Mall

Overall Rating

Overall Rating

Overall Rating

Overall Rating

Timothy Miller on Google

Bob on Google

0z on Google

John Ingrassia on Google

Cornelius Swart on Google

Overall Rating

Overall Rating

Overall Rating

Overall Rating

Write a Review

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About
^{Route 23 Auto Mall}

Ratings and Reviews
^{Route 23 Auto Mall}

Timothy Miller _{on Google}

Bob _{on Google}

0z _{on Google}

John Ingrassia _{on Google}

Cornelius Swart _{on Google}