Home Services at The Home Depot

James Jin _{on Google}

Feb 9th, 2024

If you are thinking of buying kitchen cabinets from this Home Depot Store in Bridgewater NJ (#0962), just think again! What they did to my family in the past two months was a total nightmare for us! The kitchen sales person Robert McNamee raved about KraftMaid and touted his close relationship with the manufacturer. He promised that he would be the point person to solve any issues if they do come up. So we placed an order from him of the KraftMaid products for the entire kitchen. However, in the 1st week of December 2023, the shipment from KraftMaid arrived with broken cabinet, missing shelves, wrong fillers and shortage of angle restrictors for the hinges. When Bob heard our feedback, he denied the promises he had made and blamed every problem on the shipping company, rather than KraftMaid. He insisted the replacement cabinet from KraftMaid could not be delivered until January 18 and he refused to offer any alternative solutions to fulfill the order. Therefore, we did not have a kitchen for the holidays of 2023/2024 nor the first month of the New Year. We had to beg our contractor to come back multiple times when KraftMaid sporadically shipped the replacements at weeks apart, so the kitchen project could inch forward slowly. Some of the parts were reordered twice due to bad quality! Even though the store management at Bridgewater II was involved early on, nothing has been done till this day with the crappy KraftMaid products, nor the deceitful advertising of the Home Depot sales force. I would give ZERO star if I could.

Noe Pacheco _{on Google}

Jul 31st, 2022

Well deserved 5 stars home depot the people at returns are so helpful i still cant believe how well they treat their costumers, while in the home depot at rt 28 they treat like i robbed something here they did all on their power to help me out

Dan C _{on Google}

May 21st, 2022

Used Home Depot Home Services to get a quote on window replacement and also a sliding door. Not ready to do the job yet but got lots of good info. Wide variety of services available.