Bridgeton Onized Federal Credit Union

Hours

Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 7:00 PM
Saturday:
9:00 AM - 12:00 PM
Sunday:
Closed
Monday:
9:00 AM - 5:00 PM
Tuesday:
10:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM

Chamber Rating

2.6 - (54 reviews)
18
2
2
5
27
Read Our 54 Reviews

Chamber Rating

2.6 - (54 reviews)
18
2
2
5
27
  • Denise Braziel

    I have been a member for over 15 years.I feel things have changed over the years and not for the better especially in the loan department.
    Jan 8th, 2024

  • Brock Torre

    Unmatched service and savings, with a huge thanks to Stephen F. I highly recommend their services and greatly appreciate Stephen's phenomenal assistance!
    Nov 27th, 2023

  • Damien Solomon

    I regret getting account with this bank they make the process so hard especially if u need a new debit card... you better off opening a whole new account at another bank the process would be way quicker and easier.....
    Nov 7th, 2023

  • Bridget

    Never loose your debit card with this bank they are no help at all... it takes months to get a new ok then they make it harder to activate it and get a new pin number.....
    Nov 3rd, 2023

  • Maggie Syring

    I want to start by saying I have been a member of this bank for probably over 20 years. It was my very first bank account ever owned and Ive used it my entire (money earning) life. Where do I begin? First, they have virtually no fraud department. Twice my card was used for suspicious activity (the same exact amount charged 4-5 times on the same date, in another state) and nothing was flagged. They said I could download an app to manage the fraud happening on my account. Which 1. I think is pathetic that I have to set up a fraud check on my own account & 2. I knew nothing about this app before I was hacked so they did a horrible job at letting their members know the best way to keep their money safe. I sent a message in the app about my fraudulent charges on Saturday, called and left a voicemail Monday, never received a call back so I called again Tuesday and no one would answer the phone! The only way to get ahold of anyone is if you call the lending department, go figure. Which is what I finally had to do to handle the charges! Second, it takes 7 days to receive a new, safe debit card. It is 2023 and theres no way they can expedite this process?? My discover card ships me a new card OVERNIGHT and I have to wait 7 days to receive my debit card through BOFCU. The first time this happened, my card was hacked right before my wedding so I had to go my entire honeymoon without a debit card! Do not put your money in this bank.
    Aug 24th, 2023

Read Our 54 Reviews

About
Bridgeton Onized Federal Credit Union

Bridgeton Onized Federal Credit Union is located at 524 N Pearl St in Bridgeton, New Jersey 08302. Bridgeton Onized Federal Credit Union can be contacted via phone at 856-692-4000 for pricing, hours and directions.

Contact Info

  •   856-692-4000

Questions & Answers

Q What is the phone number for Bridgeton Onized Federal Credit Union?

A The phone number for Bridgeton Onized Federal Credit Union is: 856-692-4000.


Q Where is Bridgeton Onized Federal Credit Union located?

A Bridgeton Onized Federal Credit Union is located at 524 N Pearl St, Bridgeton, NJ 08302


Q What is the internet address for Bridgeton Onized Federal Credit Union?

A The website (URL) for Bridgeton Onized Federal Credit Union is: https://www.bofcu.com/


Q How big is Bridgeton Onized Federal Credit Union?

A Bridgeton Onized Federal Credit Union employs approximately 20+ people.


Q What days are Bridgeton Onized Federal Credit Union open?

A Bridgeton Onized Federal Credit Union is open:
Thursday: 9:00 AM - 5:00 PM
Friday: 9:00 AM - 7:00 PM
Saturday: 9:00 AM - 12:00 PM
Sunday: Closed
Monday: 9:00 AM - 5:00 PM
Tuesday: 10:00 AM - 5:00 PM
Wednesday: 9:00 AM - 5:00 PM


Q How is Bridgeton Onized Federal Credit Union rated?

A Bridgeton Onized Federal Credit Union has a 2.6 Star Rating from 54 reviewers.

Hours

Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 7:00 PM
Saturday:
9:00 AM - 12:00 PM
Sunday:
Closed
Monday:
9:00 AM - 5:00 PM
Tuesday:
10:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM

Related Categories

Ratings and Reviews
Bridgeton Onized Federal Credit Union

Overall Rating

Overall Rating
( 54 Reviews )
18
2
2
5
27
Write a Review

Denise Braziel on Google

image I have been a member for over 15 years.I feel things have changed over the years and not for the better especially in the loan department.


Brock Torre on Google

image Unmatched service and savings, with a huge thanks to Stephen F. I highly recommend their services and greatly appreciate Stephen's phenomenal assistance!


Damien Solomon on Google

image I regret getting account with this bank they make the process so hard especially if u need a new debit card... you better off opening a whole new account at another bank the process would be way quicker and easier.....


Bridget on Google

image Never loose your debit card with this bank they are no help at all... it takes months to get a new ok then they make it harder to activate it and get a new pin number.....


Maggie Syring on Google

image I want to start by saying I have been a member of this bank for probably over 20 years. It was my very first bank account ever owned and Ive used it my entire (money earning) life.
Where do I begin? First, they have virtually no fraud department. Twice my card was used for suspicious activity (the same exact amount charged 4-5 times on the same date, in another state) and nothing was flagged. They said I could download an app to manage the fraud happening on my account. Which 1. I think is pathetic that I have to set up a fraud check on my own account & 2. I knew nothing about this app before I was hacked so they did a horrible job at letting their members know the best way to keep their money safe. I sent a message in the app about my fraudulent charges on Saturday, called and left a voicemail Monday, never received a call back so I called again Tuesday and no one would answer the phone! The only way to get ahold of anyone is if you call the lending department, go figure. Which is what I finally had to do to handle the charges!
Second, it takes 7 days to receive a new, safe debit card. It is 2023 and theres no way they can expedite this process?? My discover card ships me a new card OVERNIGHT and I have to wait 7 days to receive my debit card through BOFCU. The first time this happened, my card was hacked right before my wedding so I had to go my entire honeymoon without a debit card!
Do not put your money in this bank.

Business Response on Google Oct 5th, 2023
Dear Maggie, Thank you for taking the time to share your feedback with us, and first and foremost, we truly appreciate your loyalty to Bridgeton Federal Credit Union for over 20 years. We want to sincerely apologize for the inconvenience and frustration you experienced in your recent interactions with our services. Your concerns are important to us, and we value your input as it helps us identify areas where we can improve.We completely understand your concerns regarding the handling of fraudulent activities on your account. Our mobile app is intended to give our members convenient control and security over their accounts, wherever they are, and we have been working diligently to inform our members of this option. We will be reviewing our member communications to ensure everyone is informed about the steps they can take to protect their accounts. On our website, we also list a variety of resources you can access should you require Credit Card assistance, which you can review here: https://www.bofcu.com/loans/credit-cards/. As for the delay in receiving your new debit card, many other financial institutions also have a 7-10 day window for delivering new and secure cards, but we understand the inconvenience this caused in regards to your honeymoon. Your feedback serves as a valuable reminder for us to continually strive for excellence in serving our members. We would like to personally apologize for the difficulties you encountered when trying to reach our team, and we will inform our staff of your issues so that we can better serve you in the future. If there is anything else you would like to discuss or if you have any additional feedback, please feel free to contact our team member Nakya Mack at [email protected]. Your input is invaluable in helping us serve you better.Thank you for your understanding and for being a valued member of Bridgeton Federal Credit Union.

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Overall Rating

Overall Rating
( 54 Reviews )
18
2
2
5
27

Write a Review

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