Clean Breeze

May 18th, 2022

The worker was very nice and kind
Apr 23rd, 2022

just saw this draft that I wrote and meant to post last year! It was sitting here when I went to write and post a new commendation. So here goes, something I meant to post in July 2021 with highest commendation for Brittany, Alicia, and Regina, and below it a new commendation for Kaitlyn .... ,This facility is fabulous for so many reasons, chief among them the employees. Brittany is incredibly and proactively helpful, even calling me to follow up on my request to ensure that I was getting the service I needed! She is professional, knowledgeable, helpful, cheerful, upbeat, kind, and an absolute joy to work with. Alicia too was so eager to help when I called and she answered. Alicia's deep knowledge of the facility and policies enabled her to address my questions fully, and she used her knowledge to go beyond the scope of my question to help me more than I thought possible! Also, I needed paperwork from District Manager Regina and Regina sent me the paperwork that very day. That level of customer service is so rare and so valuable. The facility is clean, well-maintained, well-lit, secure, and easy to navigate. But truly, the staff here make it such a special place ... honestly, it feels like Brittany and her team will go to great lengths to help customers and ensure their satisfaction. I honestly cannot speak sufficiently highly of her and her team! Now, today, I spoke with Kaitlyn about another issue. She too was incredibly knowledgeable, kind, courteous, and proactive, and deserving of the highest commendation. She actually reached out to me proactively, calling me, because I had mistakenly disabled my auto pay when changing credit cards. She wanted to ensure I knew this occurred so that I could enable auto pay again and avoid a late fee. Wow. I've never been the beneficiary of such a high level of customer service! I'm so impressed with the Public Storage facility, its employees, its customer service, cleanliness, and high security. Kaitlyn is a professional who truly cares about the well being of her customers and works to maintain the high standards this facility has. I am so grateful to her and to her colleagues.
Apr 14th, 2022

Came in today looking to get a 1020 or 1030. Dmitri helped me so much as they didn't have any at this location but he went above and beyond to find one in turnersville with Nicolesw have setup to have myself rent a 10x20 there. Both went over my expectations to assist with needs.
Mar 26th, 2022

Dmitri was very helpful This was the first time I needed to use storage Very pleasant and patient with a senior
Mar 21st, 2022