PNC Bank

Mar 6th, 2024

One of the lady I met at pnc bank Louis Guzman ..she is very efficient, very kind ,very polite person .I need to appreciate here .I'm Thanking u . I'm nt familiar with maintaing Acc but u teach me alot.i was remembering you ur positive attitude and ur time. Now days have time speak.ur attitude make me a sense.. Thank you Beautiful women!
Nov 18th, 2023

Had a wonderful experience today at your bank today! Luisa Guzman was kind, efficient and went above and beyond to help my aunt and I get help for a family member who could not be present. She was a ray of sunshine in this crazy world we are living in. Thank you
Oct 12th, 2023

Helpful staff, I love PNC because of all the great feedback and ideas for my finances.
Feb 25th, 2023

I miss the old branch managers. Over 15 years I have had 4 accounts with PNC. I have had problems over the years with my business accounts. Left messages and always got right back to. ALWAYS resolved my issues immediately while on the phone or in person. This new manager is horrible tired reaching her for days and she was never there. Finally left a message and NEVER called me back. I had to chase her down. Then I finally get her on the phone and tell her my problem. NEVER looked up my account. I asked questions and said well maybe this can happen or maybe that can happen. DID NOT try to help me in anyway. Never resolved my issue. NEVER even tired. NEVER followed up to see if the issue was resolved. I was use to EXCELLENT service from EVERY other Manger so this experience with the new one was very disappointing. Unprofessional and I felt like I was not worth her time. Oh but she was all over me about investing with PNC she sure kept following up with that. So if it benefits her and she can make money or brownie points with PNC. She will chase you. But try to get help and she is useless. Time for a new bank
Feb 22nd, 2023