Shaw's

Mar 26th, 2024

Feb 8th, 2024

I go here often with no problem but within the past few weeks when I go to checkout, specifically later in the day (7,8,9pm) will hear a lot of loud cursing and various things. I dont want to be that person but maybe hiring kids to manage the front end after 5pm is not the best idea, Im sure people who have children would not appreciate having their kids hear all that. There are a few older teens I see often who are at the self checkout area and they do a great job and are always friendly but the ones on register, or who are supposed to be at their register dont seem to be listening or really doing their job but specially the last time I went in (1/22), the kid who I assume was supposed to be on register (one of the others were saying go back to your register to him) was being a bit rude to the other employee and seemed to be giving her a hard time. He was loudly cursing and I think complaining about someone named Amy? Where are the adults? I hope that something is gonna be done for the people having to deal with this it seems unfair for them to have to babysit their coworker who is wandering around the front end and complaining instead of doing their job.
Feb 7th, 2024

Best produce department in the area. Always fresh and appealing
Jan 16th, 2024

2023 update: Quite pleased by the half-decade-overdue return of the self-checkout lanes. 1 star review upgraded to 5 accordingly. Previous 2017 1-star review: DISASTROUS folly of removing the self checkout lanes around Jan 2017 has made this Shaw's an inconvenient nightmare during pretty much every visit. It is a shame, since otherwise this is an excellent location. Always had perfectly functional, human monitored self checkout lanes. I would be in and out in 2 minutes, often daily. Now I must stand in the understaffed substitute traditional clerk lane for 5-10 minutes every time I want to purchase a single Kombucha or unitary convenience item. It is completely senseless for me to go here anymore due to the guaranteed wasted time. The angering aspect is the willful ignorance behind actually choosing to remove the lanes after years of functional service. Their excuses were utter baloney and ranged from "theft" to "people messing up the machine". Management hopefully realizes how much business this has killed. Imbecilic move and very disappointed. Bring the self checkout machines back and I will give 5 stars. I am a fast-paced New Englander and I don't have an hour to stand in line to acquire a few simple groceries. Awful business/management decision in a fast paced 21st century society where day to day time pressures are increasing and payment processing becomes faster and easier. I'll just go to Market Basket if you can't offer me a convenient and fast way to pay.
Dec 30th, 2023