Penske Truck Rental
-
289 S Broadway
Salem, New Hampshire 03079 - 603-898-2618
Hours
Chamber Rating
-
Mythos
Walked into Home Depot trying to get a rental. They gave me a phone number to call that would just redirect to Home Depot's phone number, where they would tell me to call the number I just called. Absolutely ludicrous
Dec 19th, 2020 -
Joseph McGowan
Home Depot in Salem told mw to call Penske to.schedul a truck and Penske transfered my call back to HD in Salem, NH. What a stupid mary-go-round. I'll rent a truck from U-Haul then do my shopping at Lowe's.
Aug 1st, 2020 -
Ruben De La Cruz
Beware when reserving online. They have a cut off time, and its not stated at the time of reservation. So if youre doing an early pickup, you will most likely not have a truck waiting for you. This isnt Home Depots fault, its Penske's deceiving online website. Horrible, locking in business untruthfully. Ended up canceling and getting a van from the Home Depot instead, luckily didnt need anything bigger. Fix your damn webpage and stop wasting peoples time.
Jul 26th, 2019 -
John S.
They over charge you with hidden fees. My credit card got fraud charges after I used their service and provided the credit card #. Never go back again.
Jul 15th, 2019 -
Rob Marino
We have filed a complaint with the state consumer protection bureau. On 5.3.21, we made a storage/moving truck reservation with Penske at Home Deport in Salem, NH for my brother-in-law to pick up in Stephens City, VA at Big Yellow House Too. We needed the rental truck to move my elderly mother-in-laws belongings into our home as she is now living with us. Reservation# 79753590. Total cost $588.84. When my brother went to pick up the truck, they were told the reservation was canceled when in fact it was not. We had to make another reservation #79966101 and had to pay another $588.20. Penske apologized for the computer mix-up and assured us the initial amount would be refunded. We were assured by Penske on 5.18.21 that the refund was being processed and to wait a few days. We followed up with Penske on 5.24.21 and were told the refund was processed, however, our bank confirmed that no refund was in the queue on their end. This whole situation has been a nightmare as Penske's customer service has been horrendous since the beginning and we are concerned that we will not be refunded as promised. Stay away at all costs. As if moving someone isnt stressful enough. You get your money stolen in the process.
Jun 26th, 2021
About
Penske Truck Rental
Penske Truck Rental provides one-way and local moving truck rentals in Salem, NH. Locations available across North America, featuring a wide range of vehicles and moving supplies. You can be confident in your decision to choose Penske because we promise a clean, reliable moving truck that’s ready to go at pickup time. And you will get personal help from our professional associates, 24/7 roadside assistance, and flexible reservation and cancellation policies. Visit us in Salem, NH today for all your truck rental and moving supply needs.
Questions & Answers
Q What is the phone number for Penske Truck Rental?
A The phone number for Penske Truck Rental is: 603-898-2618.
Q Where is Penske Truck Rental located?
A Penske Truck Rental is located at 289 S Broadway, Salem, New Hampshire 03079
Q What is the internet address for Penske Truck Rental?
A The website (URL) for Penske Truck Rental is: https://www.pensketruckrental.com/locations/us/new_hampshire/salem/075926
Q How big is Penske Truck Rental?
A Penske Truck Rental employs approximately 20+ people.
Q What days are Penske Truck Rental open?
A Penske Truck Rental is open:
Friday: 6:00 AM - 7:30 PM
Saturday: 6:00 AM - 7:30 PM
Sunday: 8:00 AM - 7:30 PM
Monday: 6:00 AM - 7:30 PM
Tuesday: 6:00 AM - 7:30 PM
Wednesday: 6:00 AM - 7:30 PM
Thursday: 6:00 AM - 7:30 PM
Q How is Penske Truck Rental rated?
A Penske Truck Rental has a 1.3 Star Rating from 6 reviewers.
Hours
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Ratings and Reviews
Penske Truck Rental
Overall Rating
Overall Rating
( 6 Reviews )Mythos on Google
Walked into Home Depot trying to get a rental. They gave me a phone number to call that would just redirect to Home Depot's phone number, where they would tell me to call the number I just called. Absolutely ludicrous
Joseph McGowan on Google
Home Depot in Salem told mw to call Penske to.schedul a truck and Penske transfered my call back to HD in Salem, NH. What a stupid mary-go-round. I'll rent a truck from U-Haul then do my shopping at Lowe's.
Ruben De La Cruz on Google
Beware when reserving online. They have a cut off time, and its not stated at the time of reservation. So if youre doing an early pickup, you will most likely not have a truck waiting for you. This isnt Home Depots fault, its Penske's deceiving online website. Horrible, locking in business untruthfully. Ended up canceling and getting a van from the Home Depot instead, luckily didnt need anything bigger. Fix your damn webpage and stop wasting peoples time.
John S. on Google
They over charge you with hidden fees. My credit card got fraud charges after I used their service and provided the credit card #. Never go back again.
Rob Marino on Google
We have filed a complaint with the state consumer protection bureau.
On 5.3.21, we made a storage/moving truck reservation with Penske at Home Deport in Salem, NH for my brother-in-law to pick up in Stephens City, VA at Big Yellow House Too. We needed the rental truck to move my elderly mother-in-laws belongings into our home as she is now living with us. Reservation# 79753590. Total cost $588.84. When my brother went to pick up the truck, they were told the reservation was canceled when in fact it was not. We had to make another reservation #79966101 and had to pay another $588.20. Penske apologized for the computer mix-up and assured us the initial amount would be refunded.
We were assured by Penske on 5.18.21 that the refund was being processed and to wait a few days. We followed up with Penske on 5.24.21 and were told the refund was processed, however, our bank confirmed that no refund was in the queue on their end.
This whole situation has been a nightmare as Penske's customer service has been horrendous since the beginning and we are concerned that we will not be refunded as promised.
Stay away at all costs. As if moving someone isnt stressful enough. You get your money stolen in the process.
Overall Rating
Overall Rating
( 6 Reviews )Write a Review
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